1.Captures new form submission
Integrate Act-On and form ingestion tools to map payload fields to request inputs for demo request creation.
Create demo request record and flag invalid emails
Automatically capture demo license form submissions across Act-On and validate emails with ZeroBounce. Create IT request records in ServiceNow when emails are valid, and reject invalid submissions with validator sub-status so you can avoid manual triage and request errors without manual paperwork.
How this automation creates valid IT requests
When demo form submissions arrive, unvalidated emails can create wrong IT tickets and delay onboarding. This automation validates emails and creates ServiceNow request records for valid submissions, while rejecting invalid submissions with validator detailsβso your team can triage faster.
Act-Onor swap with your favorite app
2.Validates submitted email
Integrate ZeroBounce and email validation tools to run validation and surface result and sub-status for branching.
ZeroBounceor swap with your favorite app
3.Creates request for valid emails
Integrate ServiceNow and IT service management workflows to create a requested record when validation is valid.
ServiceNowor swap with your favorite app
4.Creates rejected request for invalid emails
Integrate ServiceNow and case triage workflows to create a rejected record and add validation sub-status to notes.
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