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Create retention entries when mortgage cases are completed

Automatically monitor mortgage case updates across Webhooks by Zapier and Zapier Tables. Create and update retention entries when case updated, status changed to Complete, or case ID received—so you can process clients, enrich contact context, and schedule reviews without manual entry.

How this automation creates retention rows for completed cases

When mortgage cases are completed but retention data is missing, review scheduling gets delayed and follow-through suffers. This automation receives case updates, enriches each client, and creates retention records in Zapier Tables—so your team can act on time.

  1. 1.Receives case update and fetches record

    Integrate Webhooks by Zapier and case management workflows to map the case ID and fetch the full case record to capture retention context.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Iterates client IDs for each row

    Integrate Looping by Zapier and data routing tools to process each client ID from the case list to create per-client retention rows.

    Looping by Zapieror swap with your favorite app
  3. 3.Looks up client contact details

    Integrate Webhooks by Zapier and contact directories to retrieve contact name and contact methods for each looped client ID to enrich context.

    Webhooks by Zapieror swap with your favorite app
  4. 4.Parses mortgage arrays for review inputs

    Integrate Code by Zapier and data transformation tools to parse mortgage status, dates, and lender arrays to compute completion details.

    Code by Zapieror swap with your favorite app
  5. 5.Creates retention record entries

    Integrate Zapier Tables and reporting systems to create a retention row per client with review date to schedule the next review.

    Zapier Tablesor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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