Tidio + Zoho Desk

Create tickets in Zoho Desk when new contacts are sent from bot in Tidio

Consolidate your customer support tasks with this ready-to-use process. When a contact initiates communication through your Tidio bot, a service request is instantly created on Zoho Desk. This smooth workflow keeps your support team informed and ensures no customer query goes unanswered. By integrating Tidio and Zoho Desk, your customer service becomes more efficient and responsive.

Consolidate your customer support tasks with this ready-to-use process. When a contact initiates communication through your Tidio bot, a service request is instantly created on Zoho Desk. This smooth workflow keeps your support team informed and ensures no customer query goes unanswered. By integrating Tidio and Zoho Desk, your customer service becomes more efficient and responsive.

  1. When this happens...
    TidioTidio
    Contact Sent From Bot

    Triggers when a contact is sent from the chosen node in your bot.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
    Try It
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tidio logo

About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn more

Related categories

  • Customer Support
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho