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Frequently Asked Questions about Slack + Things integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Slack and Things
How do I set up a Slack and Things integration?
To set up a Slack and Things integration, you'll first need to sign into your account on our platform. Next, navigate to the 'Create Zap' section and select Slack as your trigger app and Things as your action app. Choose specific triggers from Slack, such as 'New Message Posted' or 'New Reaction Added,' to initiate actions in Things like 'Add To-Do' or 'Update Task.' Follow the on-screen instructions to authenticate both accounts and configure the specific details you want synced.
What are some common triggers for Slack in this integration?
Common triggers for Slack include when a new message is posted in a channel, a new mention occurs, or when a reaction is added to a message. These events can automatically prompt actions in Things like creating or updating tasks based on the trigger you've set.
Can I customize what happens in Things when there is an update in Slack?
Yes, you can customize actions in Things based on specific updates from Slack. For example, you might set it up so that any time there's a new message mentioning you specifically, it creates a new task with the message content in Things.
Is it possible to use multiple Slack triggers within one Zap for Things?
Absolutely! You can bundle different Slack triggers within one Zap. This means you could have multiple types of events like messages posted and reactions added all leading to task management updates in your Things account efficiently.
Can I receive alerts in Slack about tasks created or updated in Things?
Currently, this integration primarily focuses on using Slack as the trigger and Things as the action. However, if there are specific alerts available through other integrations that notify via other methods, additional configuration might be necessary beyond standard setups.
What should I do if my integration between Slack and Things stops working?
If you experience issues with your integration, we recommend checking each application's permissions first. Ensure both platforms still have authorization through our service. Also verify that no changes have been made to either service's settings that would affect Zaps pulling data from them.
'Why won't my tasks sync from my private channel messages in Slack?'
'Syncing issues could arise if private channels aren't properly configured to allow access via our app connector. Double-check that we have required permissions enabled within your private channels so they interact seamlessly with Tasks.'
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.