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How Zapier works

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Select a trigger from Slack

A trigger is an event that starts your Zap and runs the workflow. For example, with Slack, a trigger could be "New Public Message Posted Anywhere."
A trigger is the event that kicks off your automated workflow.

Setup an action from Things

An action is what takes place after the automation is triggered. For example, with Things, the action could be "Create To-Do."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Slack to Things

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Slack to Things integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Slack + Things integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Slack and Things

How do I set up a Slack and Things integration?

To set up a Slack and Things integration, you'll first need to sign into your account on our platform. Next, navigate to the 'Create Zap' section and select Slack as your trigger app and Things as your action app. Choose specific triggers from Slack, such as 'New Message Posted' or 'New Reaction Added,' to initiate actions in Things like 'Add To-Do' or 'Update Task.' Follow the on-screen instructions to authenticate both accounts and configure the specific details you want synced.

What are some common triggers for Slack in this integration?

Common triggers for Slack include when a new message is posted in a channel, a new mention occurs, or when a reaction is added to a message. These events can automatically prompt actions in Things like creating or updating tasks based on the trigger you've set.

Can I customize what happens in Things when there is an update in Slack?

Yes, you can customize actions in Things based on specific updates from Slack. For example, you might set it up so that any time there's a new message mentioning you specifically, it creates a new task with the message content in Things.

Is it possible to use multiple Slack triggers within one Zap for Things?

Absolutely! You can bundle different Slack triggers within one Zap. This means you could have multiple types of events like messages posted and reactions added all leading to task management updates in your Things account efficiently.

Can I receive alerts in Slack about tasks created or updated in Things?

Currently, this integration primarily focuses on using Slack as the trigger and Things as the action. However, if there are specific alerts available through other integrations that notify via other methods, additional configuration might be necessary beyond standard setups.

What should I do if my integration between Slack and Things stops working?

If you experience issues with your integration, we recommend checking each application's permissions first. Ensure both platforms still have authorization through our service. Also verify that no changes have been made to either service's settings that would affect Zaps pulling data from them.

'Why won't my tasks sync from my private channel messages in Slack?'

'Syncing issues could arise if private channels aren't properly configured to allow access via our app connector. Double-check that we have required permissions enabled within your private channels so they interact seamlessly with Tasks.'

Connect Slack and Things to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate Slack on the Zapier blog

Learn how to automate Things on the Zapier blog

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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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    Things is an award-winning personal task manager for Mac and iOS that helps you achieve your goals.
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