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Shape + Zapier Chatbots + Formatter by Zapier

Create records in Shape for new chatbot button clicks in Zapier Chatbots

After someone clicks a button on Zapier Chatbots, you’ll want to hear about it and send them a follow-up email. Whenever you get a new Zapier Chatbot click, this automation will populate the customer information in Shape CRM, send you an alert in Shape CRM that you have a new lead, and trigger Shape Marketing automation to send an email to the customer. You’ll never have to send the same message over and over again.

After someone clicks a button on Zapier Chatbots, you’ll want to hear about it and send them a follow-up email. Whenever you get a new Zapier Chatbot click, this automation will populate the customer information in Shape CRM, send you an alert in Shape CRM that you have a new lead, and trigger Shape Marketing automation to send an email to the customer. You’ll never have to send the same message over and over again.

  1. When this happens...
    Zapier ChatbotsZapier Chatbots
    Chatbot Button Click

    Triggers when a chatbot button is clicked.

    TriggerInstant
  2. automatically do this...
    Formatter by ZapierFormatter by Zapier
    Text

    Work with text data to find & replace, capitalize, remove HTML, and more (with line-item support).

    ActionWrite
  3. then do this...
    Formatter by ZapierFormatter by Zapier
    Text

    Work with text data to find & replace, capitalize, remove HTML, and more (with line-item support).

    ActionWrite
  4. then do this!
    ShapeShape
    Create Record

    Create a new record within the CRM

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ChatbotRequired

    Trigger
    Instant
    Try It
    • TransformRequired

    Action
    Write
    • TransformRequired

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Phone NumberRequired

    • EmailRequired

    Action
    Write
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About Shape

Shape is a CRM, sales, and marketing automation platform to enhance productivity and streamline your sales process.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
zapier-chatbots logo

About Zapier Chatbots

Create custom AI chatbots and take action with built-in automation

Related categories

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About Formatter by Zapier

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.

Related categories