SendSafely + Zendesk
Update Zendesk tickets when new items are submitted to SendSafely dropzones
This Zap automatically updates a specific Zendesk ticket when a user uploads a file to a SendSafely Dropzone for that ticket id. The ticket ID is embedded in the SendSafely Dropzone URL and then passed to Zendesk after the upload completes, keeping you responsive without the need for a manual update.
This Zap automatically updates a specific Zendesk ticket when a user uploads a file to a SendSafely Dropzone for that ticket id. The ticket ID is embedded in the SendSafely Dropzone URL and then passed to Zendesk after the upload completes, keeping you responsive without the need for a manual update.
- When this happens...New Dropzone Submission
Triggers when a new file is submitted to your Hosted Dropzone on the SendSafely Web Portal.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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About SendSafely
SendSafely is an end-to-end encrypted file transfer platform that lets you securely attach any file to any platform.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
