SolarWinds Service Desk + Simplesat
Generate problems in SolarWinds Service Desk from new Simplesat ratings
Close the loop with your customers by creating new problem tickets after receiving ratings from Simplesat. You can optionally add a filter to this integration to only create problems if the rating is neutral or negative.
Close the loop with your customers by creating new problem tickets after receiving ratings from Simplesat. You can optionally add a filter to this integration to only create problems if the rating is neutral or negative.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Create Problem
Add a new problem to your service desk.
- Free forever for core features
- 14 day trial for premium features & apps
New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
New Asset
New asset in your inventory.
Try It
About SolarWinds Service Desk
Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
Related categories
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
