Skip to content
PagerDuty logoPagerDuty logo
Relay logoRelay logo
PagerDuty logoPagerDuty logo
Relay logoRelay logo

PagerDuty + Relay

PagerDuty + Relay

PagerDuty + Relay integrations

Create PagerDuty incidents from new urgent Relay calls

Page the on-call rotation the moment Relay marks a call as urgent. The PagerDuty incident is opened with the AI summary as the description and the caller’s phone as the title, so whoever picks up has enough context to call back immediately.

  1. When this happens...
    Urgent Call
    Urgent Call
    Urgent CallTriggers when Relay's classifier flags a completed call as urgent. Fires in addition to New Call — subscribe to whichever fits your workflow.
    TriggerInstant
  2. automatically do this!
    Add Trigger Event
    Add Trigger Event
    Add Trigger EventTrigger an incident in PagerDuty with this Incident Key.
    ActionWrite
Start free with email
Start free with email
Google Logo Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

More things you can do with Relay and PagerDuty

Discover other triggers and actions you can use with Relay and PagerDuty

  • Relay triggers, actions, and search
    Appointment Booked

    Triggers when Relay's receptionist books an appointment during a call. Fires once per appointment — a single call may book multiple.

    Trigger
    Instant
    Try It
  • Relay triggers, actions, and search
    Urgent Call

    Triggers when Relay's classifier flags a completed call as urgent. Fires in addition to New Call — subscribe to whichever fits your workflow.

    Trigger
    Instant
    Try It
    • Integration Key
      Required
    • Incident Key
      Required
    • Incident Key Filter Regex
    • Description
    Action
    Write
    • Integration Key
      Required
    • Description
      Required
    • Incident Key
    • Incident Key Filter Regex
    • Source URL
    • Source Name
    Action
    Write
  • Relay triggers, actions, and search
    New Call

    Triggers when Relay finishes processing a completed call (transcript + summary ready).

    Trigger
    Instant
    Try It
    • Event Type
    • Assigned To
    • Service ID
      Required
    Trigger
    Instant
    Try It
    • Integration Key
      Required
    • Incident Key
      Required
    • Incident Key Filter Regex
    • Description
    Action
    Write
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
pagerduty logo
pagerduty logo
About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
HelpHelp
Related categories
Server Monitoring
Similar apps
OpsGenie integrationsOpsGenie integrations
OpsGenie
Server Monitoring
Datadog integrationsDatadog integrations
Datadog
Server Monitoring
Freshservice integrationsFreshservice integrations
Freshservice
Server Monitoring
relay logo
relay logo
About Relay
Relay is an AI-powered voice assistant for small businesses that answers calls, takes messages, books appointments, and surfaces urgent calls.
HelpHelp
Related categories
AI Assistants
Beta