When this happens...
OlarkNew Transcript
Then do this...
SlackSend Channel Message

Want to make sure everyone on the team keeps up to date and accountable to all your customer communication? Set up this Olark Slack integration to have every new Olark transcript routed directly to Slack as a new message to the channel of your choice.

How It Works

  1. A new transcript is added on Olark
  2. Zapier automatically sends a message on Slack

What You Need

  • Olark account
  • Slack account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Olark + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Message

Triggers once for each message when we get a transcript.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot.

New Transcript

Triggers once when we get a new transcript.

Send Channel Message

Post a new message to a specific #channel you choose.

New Starred Message

Triggers when you star a message.

Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

New Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

Set Channel Topic

Sets the topic on a selected channel.

New Public Message Posted Anywhere

Triggers when a new message is posted to any public channel.

Set Status

Sets your Slack status to the given text and emoji.

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Become a Zapier Integration Partner

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

See Slack Integrations