Microsoft Teams + respond.io

Microsoft Teams + respond.io integrations

Send new incoming messages from respond.io to Microsoft Teams for immediate communication

Stay on top of your customer correspondence with this workflow. Whenever a new message comes into your respond.io account, this automation will ensure the details are immediately sent to your Microsoft Teams chat, helping your team respond quickly and efficiently. Maintain seamless customer service and enhance team collaboration using this simple, reliable workflow.

When this happens...
New Incoming MessageTriggers when a message is received.
TriggerInstant
automatically do this!
Send Chat MessageSends a message to an existing chat.
ActionWrite

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More things you can do with respond.io and Microsoft Teams

Discover other triggers and actions you can use with respond.io and Microsoft Teams

Call Ended
Triggers when a Call is ended.
Trigger
Instant
Try It
Contact Tag Updated
Triggers when Tag(s) are removed or added on a Contact.
Trigger
Instant
Try It
- Source of the Event
Trigger
Instant
Try It
Contact Lifecycle Updated
Triggers when a contact's lifecycle is updated
Trigger
Instant
Try It
New Contact
Triggers when new Contact is created.
Trigger
Instant
Try It

- Message Type
- Source of the Event
Trigger
Instant
Try It
- Name
  Required
- Description
- Color Code
- Emoji
Action
Write

- Identifier Type
  Required
- Contact's First Name
  Required
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Identifier Type
  Required
- Contact's First Name
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Name
  Required
Action
Write
- Identifier Type
  Required
- Channel Type
  Required
- Message Type
  Required
Action
Write
- Identifier Type
  Required
- Contact's First Name
- Contact's Last Name
- Contact's Preferred Language
- Contact's Profile Picture URL
- Contact's Country
Action
Write
- Identifier Type
  Required
- Conversation Status
  Required
Action
Write
- Current Name
  Required
- Name
- Description
- Color Code
- Emoji
Action
Write
- Optional
Action
Search
- Optional
Action
Search
- Identifier Type
  Required
Action
Search
- Custom Field ID
  Required
Action
Search
- User ID
  Required
Action
Search
- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

Contact Assignee Updated
Triggers when the assignee of a Contact is updated.
Trigger
Instant
Try It
- Contact Field Type
Trigger
Instant
Try It
- Source of the Event
Trigger
Instant
Try It
New Comment
Triggers when a new comment is posted to a conversation.
Trigger
Instant
Try It
- Message Type
Trigger
Instant
Try It
- Identifier Type
  Required
- Comment
  Required
Action
Write
- Identifier Type
  Required
- Tags
  Required
Action
Write
- Name
  Required
- Description
- Slug
- Type
  Required
Action
Write
- Identifier Type
  Required
Action
Write
- Identifier Type
  Required
Action
Write
- Identifier Type
  Required
Action
Write
- Identifier Type
  Required
- Assignment Type
  Required
Action
Write
- Identifier Type
  Required
- Lifecycle Stage Name
  Required
Action
Write
- Optional
Action
Search
- Optional
Action
Search
- Identifier Type
  Required
Action
Search
- Identifier Type
  Required
- Message Id
  Required
Action
Search
- Search
Action
Search
- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team Member
  Required
Action
Write
- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn moreLearn moreHelpHelp

Related categories

Microsoft

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About respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

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Related Zap Templates

"send channel messages in Microsoft Teams when new conversations open in respond.io"

Related Zap Templates

"send channel messages in Microsoft Teams when new conversations open in respond.io"