ManageEngine ServiceDesk Plus Cloud + WhatsApp Notifications

ManageEngine ServiceDesk Plus Cloud + WhatsApp Notifications integrations

Send WhatsApp Notifications for new requests in ManageEngine ServiceDesk Plus Cloud

Streamline your customer service process with this easy-to-use workflow. Whenever there's a new request in your ManageEngine ServiceDesk Plus Cloud, it sends a message right away via WhatsApp Notifications. This not only ensures instant communication but also enhances your responsiveness towards incoming requests. Utilize this automation to stay on top of your management tasks efficiently.

When this happens...
New RequestTriggers when a new request is created.
TriggerPolling
automatically do this!
Send MessageSends a message to a WhatsApp user.
ActionWrite

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More things you can do with ManageEngine ServiceDesk Plus Cloud and WhatsApp Notifications

Discover other triggers and actions you can use with ManageEngine ServiceDesk Plus Cloud and WhatsApp Notifications

- Service Desk Instance
  Required
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Trigger
Polling
Try It
- Service Desk Instance
  Required
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Title
  Required
- Description
  Required
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write

- Request ID
  Required
Action
Search

- Service Desk Instance
  Required
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Service Desk Instance
  Required
- Trigger Module
  Required
- Execute On
  Required
- Trigger Conditions
Trigger
Instant
Try It
Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Template
  Required
Action
Write

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Learn moreLearn moreHelpHelp

Related categories

Productivity

About WhatsApp Notifications

Receive notifications on WhatsApp.

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