MailerSend + Zendesk

MailerSend + Zendesk integrations

Create Zendesk tickets when new emails hard bounce in MailerSend

If you’ve sent your customer an important transactional email that has hard bounced then you’ll want to ensure you’re quick off the mark in taking action to fix the problem. This integration will automatically create new Zendesk tickets when any of your MailerSend emails result in a hard bounce.

When this happens...
Email Is Hard BouncedTriggers when an email is hard bounced.
TriggerInstant
automatically do this!
Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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More things you can do with MailerSend and Zendesk

Discover other triggers and actions you can use with MailerSend and Zendesk

- Domain
  Required
Trigger
Instant
Try It
- Domain
  Required
Trigger
Instant
Try It
- Domain ID
  Required
Trigger
Instant
Try It
- Domain
  Required
Trigger
Instant
Try It
- SMS number ID
  Required
Trigger
Instant
Try It

- SMS number ID
  Required
Trigger
Instant
Try It
- From email address
- Sender Name
- To email address
  Required
- CC email address
- BCC email address
- Email Subject
- Template ID
  Required
- Personalization variables
- Attachment
- Set Attachment as Inline
- Attachment ID
Action
Write

New Group
Triggers when a new group is created.
Trigger
Polling
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- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

- Domain ID
  Required
Trigger
Instant
Try It
- Domain
  Required
Trigger
Instant
Try It
- Domain ID
  Required
Trigger
Instant
Try It
- Domain
  Required
Trigger
Instant
Try It
- SMS number ID
  Required
Trigger
Instant
Try It
- From email address
  Required
- Sender Name
- To email address
  Required
- CC email address
- BCC email address
- Email Subject
  Required
- Email Body (HTML)
- Plain-text version
  Required
- Attachment
- Set Attachment as Inline
- Attachment ID
Action
Write
- From SMS number
  Required
- Recipient phone number
  Required
- Text Message
  Required
- Personalization variables
Action
Write
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

About MailerSend

MailerSend is a powerful transactional email system built for developers but designed so non-tech teams can contribute without coding.

Learn moreLearn moreHelpHelp

Related categories

Transactional Email

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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