Jira Software Cloud + PagerDuty

Create Jira Software Cloud issues from new incidents in PagerDuty

Customer issues must be resolved quickly to create a great product quickly. But sometimes things can slip away with a busy team. Not with this integration. Set it up and new incidents from PagerDuty will appear in Jira Software Cloud as well. As a result, your team will be in the know and issues will be resolved faster.

When this happens...
New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.
TriggerInstant
automatically do this!
Create Issue
Creates a new issue.
ActionWrite

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Supported triggers and actions

- Event Type
- Assigned To
- Service IDRequired
Trigger
Instant
Try It
- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
Action
Write
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Project
- Status
Trigger
Polling
Try It
- Project
- Status
Trigger
Polling
Try It

- IssueRequired
- CommentRequired
Action
Write
- First IssueRequired
- Link TypeRequired
- Second IssueRequired
Action
Write

- IssueRequired
- Time SpentRequired
- Work Description
- Started Date
Action
Write
- IssueRequired
- FormRequired
Action
Write
- IssueRequired
- FormRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- ProjectRequired
- NameRequired
Action
Search
- FilterRequired
- Max Results
- Fields
Action
Search
- Key
- Fields
Action
Search
- Search by ParameterRequired
Action
Search
- KeywordRequired
Action
Search

- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
Action
Write
- Integration KeyRequired
- DescriptionRequired
- Incident Key
- Incident Key Filter Regex
- Source URL
- Source Name
Action
Write
- ScheduleRequired
- Start TimeRequired
- End TimeRequired
Action
Search
- JQL
- Order By
Trigger
Polling
Try It
- IssueRequired
- AttachmentRequired
Action
Write
- IssueRequired
- Form actionRequired
- Submit formRequired
Action
Write
- IssueRequired
- User
Action
Write
- Format Info
- ProjectRequired
- Issue TypeRequired
Action
Write
- IssueRequired
- Project
- BoardRequired
- SprintRequired
Action
Write
- Format Info
- IssueRequired
- Status
Action
Write
- Attachment IDRequired
Action
Search
- Summary
- Key
- Fields
Action
Search
- JQLRequired
- Fields
Action
Search
- Filter Name
- Owner Name
Action
Search
- BoardRequired
- SprintRequired
Action
Search
- Summary
- Key
- Fields
- Format Info
- ProjectRequired
- Issue TypeRequired
Action
Search or write

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn more

Related categories

Project Management

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

Related categories

Server Monitoring

Jira Software Cloud + PagerDuty

Create Jira Software Cloud issues from new incidents in PagerDuty

New or Updated Incident

Add Resolve Event

API Request (Beta)

New Issue

Updated Issue

Add Comment to Issue

Link Issues

Add Work Log to Issue

Delete Form

Submit Form

API Request (Beta)

Find Component

Find Issues by Filter

Find Issue by Key

Find Project

Find User

Add Acknowledge Event

Add Trigger Event

Find User on Call

New Issue (Via JQL)

Add Attachment to Issue

Add or Edit Form on Issue

Add Watcher to Issue

Create Issue

Move Issue to Sprint

Update Issue

Get Attachment Content

Find Issue

Find Issues (Via JQL)

Find Filters

Get Sprint Information

Find or Create Issue

About Jira Software Cloud

Related categories

About PagerDuty

Related categories

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