Triggers when a Tag is added to a Conversation in Intercom.

Triggers when a User is tagged.

Add a note to a user.

Creates a new article in your Help Center.

Submit a Data Event to your Intercom account.

Create a Ticket

Adds a reply or note to an existing Conversation.

Sends a message to a contact.

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

Update a user within Intercom given their e-mail address.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Search for conversations using various criteria.

Search for tickets using various criteria.

Retrieves a specific conversation by ID, including conversation parts.

Find or Create Lead

Upload an image and send a message or question about it. Powered by Chat Completions API.

Generate an analysis of the overall sentiment of a block of text. Powered by Chat Completions API.

Classifies if text is potentially harmful.

(Recommended) Send a chat to OpenAI, optionally storing messages for continuous conversation. This enhanced action can also help with web search, file search, and advanced tooling such as MCP. Powered by Responses API.

Creates a new image by editing an existing image with a prompt.

Create a new video generation job using Sora. Returns a video job ID that can be used to check the render status.

(Recommended) Improved structured data extraction with better formatting options and more reliable schema adherence. Powered by Responses API.

Sends a prompt to OpenAI and generates a completion.

Converts a given text to speech.

Writes the content of an email based on your provided prompt for use in a subsequent step.

Find a conversation for native OpenAI conversation management.

Find a stored Responses API result by response ID for audit trails and debugging.

This best matches a query string (like "big animal") to a list of document strings (like "mouse", "cat", "buffalo", and "blue whale").

Triggers when a field is updated on the object specified. It will output the old and new field values.

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

Adds an existing file to an existing Record.

Direct pass-through to custom Apex REST endpoints at /services/apexrest/... with minimal processing. Send exactly what your Apex class expects.

Creates a new attachment (max 25MB).

Creates a new File (max 25MB).

Creates a new note and links it to a parent record

Creates a new record of a specified Salesforce object. Dates use the UTC format.

Launch a Salesforce flow with optional input parameters. The flow will execute and return any output values.

Sends an email using Salesforce Simple Email Actions.

Updates an existing lead in Salesforce.

Updates an existing record of a specified Salesforce object. Dates use the UTC format.

Execute custom SOQL SELECT queries with support for full query control and guided aggregate functions (COUNT, SUM, AVG, MAX, MIN).

Finds Child Records for a given Parent ID.

Finds records of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause.

Finds a record of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause.

Find a record. Optionally create a record if not found.

Add a Tag to a specific Intercom Contact.

Creates a new conversation from a contact.

Creates or Updates a Company in Intercom.

Remove a Tag from a specific Intercom Contact.

Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

Attach or remove a tag from a specific company.

Updates an existing ticket in Intercom.

Creates a new user in your Intercom app.

Finds an existing company in your Intercom account.

Finds an existing Lead.

Finds an existing user.

Looks up an existing company in your Intercom account.

(Recommended) Upload an image(s) and send a message or question about it. Powered by Responses API.

(Recommended) Summarize, classify, and analyze text. Powered by Responses API.

Sends a Chat to OpenAI and generates a Completion, optionally storing messages as we do. Powered by Chat Completions API.

Classify your text into one of your provided categories. Powered by Chat Completions API.

Generate vector embeddings for text input.

Creates a new transcription, using Whisper, from an audio or video file.

Sends unstructured text and returns structured data using OpenAI's "Function Calling" capability. Powered by Chat Completions API.

Generates an image using a relevant OpenAI model.

Enter a block of text and generate a summary. Powered by Chat Completions API.

Creates a new translation.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds a file by filename.

Retrieve the status and details of a video generation job created with Sora. Use this to check if a video is ready for download.

Find or Create file

Triggers when an attachment, note, or content document is added or updated on any record of the specified Salesforce object.

Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

Adds an existing contact to an existing campaign.

Adds an existing lead to an existing campaign.

Adds an existing contact to an existing campaign.

Creates records from line items and sets the parent-child relationship.

Creates a new enhanced note (also known as ContentNote) with optional record attachment.

Creates a new lead in Salesforce.

Creates a new record of a specified Salesforce object.

Deletes an existing record of a specified Salesforce object.

Execute a Salesforce Analytics report and retrieve the results with optional custom filters and groupings.

Updates an existing contact in Salesforce.

Updates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Execute custom SOSL (Salesforce Object Search Language) queries for text-based searches across multiple objects and fields. Useful for searching Salesforce Knowledge Base articles and other cross-object text searches.

Finds a record of a specified Salesforce object by up to two fields and values you choose.

Finds records of a specified Salesforce object by a field and value you choose (with line-item support).

Gets all notes and attachments for a record.

Finds a record of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause. Optionally create a record if not found.