Intercom + Salesforce

Create leads in Salesforce from new conversations in Intercom

Streamline your sales pipeline with this workflow. When a new conversation starts in Intercom, it immediately generates a new lead in Salesforce. This process ensures you never miss out on potential customers, enhancing your lead generation efforts.

Streamline your sales pipeline with this workflow. When a new conversation starts in Intercom, it immediately generates a new lead in Salesforce. This process ensures you never miss out on potential customers, enhancing your lead generation efforts.

  1. When this happens...
    IntercomIntercom
    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    TriggerInstant
  2. automatically do this!
    SalesforceSalesforce
    Create Lead

    Creates a new lead in Salesforce.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Lead

    Triggers when a new Lead is created.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Company

    Triggers when a new Company is created.

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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salesforce logo
salesforce logo

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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