HubSpot + Slack
Generate new HubSpot tickets from new Slack mentions
Stay on top of your customer interactions right from your daily communication tool. When a new mention pops up in Slack, this workflow promptly creates a customer ticket in HubSpot. No need for manual data entry or missing out on important customer issues, as this automation streamlines your customer support process, aiding quick response time and effective problem resolution.
Stay on top of your customer interactions right from your daily communication tool. When a new mention pops up in Slack, this workflow promptly creates a customer ticket in HubSpot. No need for manual data entry or missing out on important customer issues, as this automation streamlines your customer support process, aiding quick response time and effective problem resolution.
- When this happens...
New MentionTriggers when a username or highlight word is mentioned in a public #channel.
TriggerInstantThis event starts a Zap instantly. - automatically do this!
Create TicketCreates a Ticket in HubSpot.
ActionWriteCreate a new record or update an existing record in your app.
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Trigger for Bot Messages?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
Trigger for Bot Messages?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Channel
User Name
Shared
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
Trigger for Bot Messages?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New User
Triggers when a new Slack user is created / first joins your org.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
UsersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Send Multi Message
Message TextRequired
Send as a bot?
Bot Name
Bot Icon
Include a link to this Zap?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Message TextRequired
Send as a bot?
Bot Name
Bot Icon
Include a link to this Zap?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap Id
File
Thread
Send Channel Message?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Last Name
Title
Email
User
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Raw Request User Info
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Private Channel
This action creates a private channel in Slack.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your appFull NameRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planType of Custom ObjectRequired
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planBlog UrlRequired
Article StateRequired
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
Create Contact
Creates a Contact in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Halt task if any associations error occurred
Engagement TypeRequired
Assigned To
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Deal
Creates a Deal in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Company IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Product IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Line_item
Creates a Line_item in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Contact Email AddressRequired
Event IDRequired
Contact Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Remove Associations
Removes associations between objects.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
FormRequired
Note
HubSpot usertoken
IP address
Page name
Page URI
Page ID
SFDC campaign ID
GoToWebinar key/ID
Submission timestamp
Skip validation
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Company
Update a Company in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Deal
Update a Deal in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Product
Update a Product in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Note
Contact EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appFind Associations
Find associations between objects.
ActionThis is an event a Zap performs.SearchFind existing data in your appObject TypeRequired
Pipeline IdRequired
Stage IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundType of Custom ObjectRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
New Channel
Triggers whenever a new #channel is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.User Name
Highlight Word
Trigger for Bot Messages?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Saved Message
Triggers when you save a message.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.TextRequired
Remind when?Required
Remind who?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Message TextRequired
Send as a bot?
Bot Name
Bot Icon
Include a link to this Zap?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap Id
File
Thread
Send Channel Message?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Channel NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
TopicRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Status Text
Status Emoji
Expiration Time
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Search QueryRequired
Sort By
Sort Direction
ActionThis is an event a Zap performs.SearchFind existing data in your appIDRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your appUsernameRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planEmail Subscriptions Timeline
Triggers when new email timeline subscription added for the portal.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planContact ListRequired
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Property NameRequired
Properties to retrieveRequired
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planProperty NameRequired
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
List NameRequired
Contact EmailRequired
Halt my task if contact is already a member of the list
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Company
Creates a Company in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Associations
Creates associations between objects.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Social Media ChannelRequired
Message ContentRequired
When
Save as draft
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Note
NameRequired
Company
Contact
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Workflow NameRequired
Contact's EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Deal IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Line_item IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Blog URLRequired
Blog AuthorRequired
Publish This Post?Required
Blog Post URLRequired
Blog Post TitleRequired
Blog Post ContentRequired
Meta DescriptionRequired
Featured image URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Product
Creates a Product in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
List NameRequired
Contact EmailRequired
Halt my task if contact wasn't a member of the listRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Ticket
Creates a Ticket in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Contact
Update a Contact in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Line_item
Update a Line_item in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Ticket
Update a Ticket in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appType of Custom ObjectRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appOwner emailRequired
Search among deactivated owners
ActionThis is an event a Zap performs.SearchFind existing data in your appOwner IdRequired
Search among deactivated owners
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
NameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
NameRequired
Note
Company
Contact
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About HubSpot
HubSpot is your all-in-one stop for all of your marketing software needs.
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App Builder, CRM (Customer Relationship Management), Forms & Surveys, ZapierAbout Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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Team ChatRelated Zap Templates
- Get Slack notifications for new HubSpot form submissions
- Send Slack channel messages for new deals in HubSpot
- Send Slack messages for new HubSpot contacts
- Send Slack channel messages for new social media messages in HubSpot
- Send channel messages in Slack for new HubSpot tickets
- Post Slack messages for new HubSpot contacts
- Post Slack messages for new HubSpot contact property changes
- Post messages to a Slack channel when new HubSpot contacts are added to lists
- Create HubSpot tickets from new Slack channel messages
- Send direct messages in Slack for updated deal stages in HubSpot.
- Send channel messages in Slack for new form submissions in HubSpot
- Send private channel messages on Slack for new HubSpot form submissions
- Send Slack channel messages when new companies are added in HubSpot
- Send Slack channel messages for new contacts in lists in HubSpot
- Send Slack channel messages for HubSpot deal property changes.
- "send private channel messages in Slack for updated deal stages in HubSpot"
- Create new HubSpot contacts from new Slack users
- Get Slack direct messages for new HubSpot form submissions
- Create HubSpot contacts for new Slack users
- Send Slack messages for new HubSpot contact property changes
- Enrich your Facebook Lead Ad data with info from HubSpot and post it to Slack
- Send private channel messages on Slack about new HubSpot deals
- Export new resume data in Slack to HubSpot using CandidateZip
- Send Slack channel messages for new COS blog articles in HubSpot
- Send Slack messages about new "hot" contacts in HubSpot identified by Akkio
- Send Slack channel messages and create organizations in Issuetrak for newly updated HubSpot deals
- Send Slack direct messages for new HubSpot contacts in lists
- Create Slack private channel messages for new contacts in HubSpot lists
- Send Slack channel messages for new email events in HubSpot
- Create new HubSpot companies and send direct Slack messages
- Create HubSpot deals from new Slack channel messages
- Send Slack direct messages for new HubSpot social media messages
- Add or update HubSpot contacts for new Slack reactions
- Send Slack direct messages for new HubSpot contacts
- Track new deal property changes in HubSpot and send direct messages in Slack
- Send channel messages in Slack for newly created or updated companies in HubSpot
- Send Slack private channel messages for updated HubSpot contact properties
- Create Slack private channel messages for new HubSpot contacts
- Send Slack direct messages for updated HubSpot ticket properties
- Create new HubSpot contacts from Slack channel messages
- Update HubSpot contacts from new Slack pushed messages
- Update HubSpot contacts when new Slack reactions are added
- Update HubSpot contacts when new reactions are added in Slack
- Update HubSpot contacts when new Slack messages are pushed
- Update HubSpot contacts when new Slack channel messages are posted
- Create HubSpot contacts from new Slack private channel messages
- Create HubSpot tickets from new Slack pushed messages
- Create HubSpot engagements from new Slack channel messages
- Send Slack messages for updated ticket property changes in HubSpot
- Enrich website info via Piloterr from new HubSpot form submissions and send Slack channel messages
- Create HubSpot contacts from new Slack channel messages using LinkedIn data via Piloterr
- Send Slack private channel messages for new HubSpot tickets
- Create reminders in Slack for every new form submission in HubSpot
- Send direct messages in Slack and create Ambassify campaigns for new COS blog articles in HubSpot
- Send Slack messages for new HubSpot company property changes
- "send direct messages in Slack for new engagements in HubSpot"
- Send direct messages in Slack for new contacts in HubSpot
- Send private channel messages in Slack for new companies in HubSpot
- Create HubSpot tickets from new Slack public messages
- Create new HubSpot engagements when new Slack reactions are added
- Send direct messages in Slack for newly created or updated companies in HubSpot
- Create channels in Slack for updated deal stages in HubSpot
- Create new HubSpot deals from newly added Slack reactions
- Add new Slack users to HubSpot workflows as contacts
- Add new Slack users to HubSpot contacts list
- Create new HubSpot deals from new Slack channels
- Create new HubSpot tickets from added Slack reactions
- Create new HubSpot companies from new Slack channel messages
- Create Slack channels for recently created or updated HubSpot companies
- Send Slack messages for updated deal properties in HubSpot
- Add contacts to HubSpot workflow for each new pushed message in Slack
- Send private channel messages in Slack for new cos blog articles in HubSpot
Related Zap Templates
- Get Slack notifications for new HubSpot form submissions
- Send Slack channel messages for new social media messages in HubSpot
- Post Slack messages for new HubSpot contact property changes
- Send direct messages in Slack for updated deal stages in HubSpot.
- Send Slack channel messages when new companies are added in HubSpot
- "send private channel messages in Slack for updated deal stages in HubSpot"
- Create HubSpot contacts for new Slack users
- Send private channel messages on Slack about new HubSpot deals
- Send Slack messages about new "hot" contacts in HubSpot identified by Akkio
- Create Slack private channel messages for new contacts in HubSpot lists
- Create HubSpot deals from new Slack channel messages
- Send Slack direct messages for new HubSpot contacts
- Send Slack private channel messages for updated HubSpot contact properties
- Create new HubSpot contacts from Slack channel messages
- Update HubSpot contacts when new reactions are added in Slack
- Create HubSpot contacts from new Slack private channel messages
- Send Slack messages for updated ticket property changes in HubSpot
- Send Slack private channel messages for new HubSpot tickets
- Send Slack messages for new HubSpot company property changes
- Send private channel messages in Slack for new companies in HubSpot
- Send direct messages in Slack for newly created or updated companies in HubSpot
- Add new Slack users to HubSpot workflows as contacts
- Create new HubSpot tickets from added Slack reactions
- Send Slack messages for updated deal properties in HubSpot
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- Send Slack channel messages for new deals in HubSpot
- Send channel messages in Slack for new HubSpot tickets
- Post messages to a Slack channel when new HubSpot contacts are added to lists
- Send channel messages in Slack for new form submissions in HubSpot
- Send Slack channel messages for new contacts in lists in HubSpot
- Create new HubSpot contacts from new Slack users
- Send Slack messages for new HubSpot contact property changes
- Export new resume data in Slack to HubSpot using CandidateZip
- Send Slack channel messages and create organizations in Issuetrak for newly updated HubSpot deals
- Send Slack channel messages for new email events in HubSpot
- Send Slack direct messages for new HubSpot social media messages
- Track new deal property changes in HubSpot and send direct messages in Slack
- Create Slack private channel messages for new HubSpot contacts
- Update HubSpot contacts from new Slack pushed messages
- Update HubSpot contacts when new Slack messages are pushed
- Create HubSpot tickets from new Slack pushed messages
- Enrich website info via Piloterr from new HubSpot form submissions and send Slack channel messages
- Create reminders in Slack for every new form submission in HubSpot
- "send direct messages in Slack for new engagements in HubSpot"
- Create HubSpot tickets from new Slack public messages
- Create channels in Slack for updated deal stages in HubSpot
- Add new Slack users to HubSpot contacts list
- Create new HubSpot companies from new Slack channel messages
- Add contacts to HubSpot workflow for each new pushed message in Slack
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- Send Slack messages for new HubSpot contacts
- Post Slack messages for new HubSpot contacts
- Create HubSpot tickets from new Slack channel messages
- Send private channel messages on Slack for new HubSpot form submissions
- Send Slack channel messages for HubSpot deal property changes.
- Get Slack direct messages for new HubSpot form submissions
- Enrich your Facebook Lead Ad data with info from HubSpot and post it to Slack
- Send Slack channel messages for new COS blog articles in HubSpot
- Send Slack direct messages for new HubSpot contacts in lists
- Create new HubSpot companies and send direct Slack messages
- Add or update HubSpot contacts for new Slack reactions
- Send channel messages in Slack for newly created or updated companies in HubSpot
- Send Slack direct messages for updated HubSpot ticket properties
- Update HubSpot contacts when new Slack reactions are added
- Update HubSpot contacts when new Slack channel messages are posted
- Create HubSpot engagements from new Slack channel messages
- Create HubSpot contacts from new Slack channel messages using LinkedIn data via Piloterr
- Send direct messages in Slack and create Ambassify campaigns for new COS blog articles in HubSpot
- Send direct messages in Slack for new contacts in HubSpot
- Create new HubSpot engagements when new Slack reactions are added
- Create new HubSpot deals from newly added Slack reactions
- Create new HubSpot deals from new Slack channels
- Create Slack channels for recently created or updated HubSpot companies
- Send private channel messages in Slack for new cos blog articles in HubSpot