Freshservice + Jotform Enterprise

Freshservice + Jotform Enterprise integrations

Create tickets in Freshservice for new submissions in Jotform Enterprise

Streamline your support process with this Jotform Enterprise and Freshservice workflow. Whenever a new submission is made in Jotform Enterprise, a support ticket is immediately created in Freshservice. This keeps your support team informed and ready to respond, significantly reducing response times and enhancing customer satisfaction.

When this happens...
New SubmissionTriggers when a new submission has been added to a specific form.
TriggerPolling
automatically do this!
Create TicketCreate a ticket in Freshservice for your domain.
ActionWrite

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More things you can do with Jotform Enterprise and Freshservice

Discover other triggers and actions you can use with Jotform Enterprise and Freshservice

- Team Workspace
  Required
- Form
  Required
Trigger
Polling
Try It
- Team Workspace
  Required
- Select a form
  Required
- Assignee email
  Required
- Invitation Message
- Prefilled Field Permissions
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
Try It
Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write

- First Name
  Required
- Last Name
- Job Title
- Primary Email
  Required
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Team Workspace
  Required
- Select a form
  Required
- Assignee email
  Required
- Invitation Message
- Assignee Permission
Action
Write
- Team Workspace
  Required
- Select a form
  Required
Action
Write
New User
Triggers when a new User is created.
Trigger
Instant
Try It
Update User
Triggers when a user is updated.
Trigger
Instant
Try It
- Subject
  Required
- Description
  Required
- Ticket Status
  Required
- Type
- Email
  Required
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval Type
  Required
- Approver
  Required
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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About Jotform Enterprise

Jotform Enterprise is a digital workplace productivity tool that provides a powerful ROI across your entire organization.

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