Freshservice + Google Workspace Admin

Freshservice + Google Workspace Admin integrations

Create Freshservice requesters from new users in Google Workspace Admin

Streamline your onboarding process with this efficient workflow. When a new user joins your organization using Google Workspace Admin, it swiftly creates a requester for them in Freshservice. This automatic process reduces the manual workload, enhancing your organization's productivity and allowing for a smoother onboarding experience for new users.

When this happens...
New UserTriggers when a new user is created.
TriggerInstant
automatically do this!
Create RequesterAllows you to create a Requester in Freshservice for your support domain.
ActionWrite

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More things you can do with Google Workspace Admin and Freshservice

Discover other triggers and actions you can use with Google Workspace Admin and Freshservice

New User
Triggers when a new user is created.
Trigger
Instant
Try It
- Group
  Required
- Email Address
  Required
- Role
- Delivery_settings
Action
Write
- Role
  Required
- User
  Required
Action
Write
- First_name
  Required
- Last_name
  Required
- Primary Email
  Required
- Password
  Required
- Change Password at Next Login?
- Organizational_unit
- Secondary Email (Home)
- Secondary Email (Work)
- Phone (Home)
- Phone (Work)
- Address (Home)
- Address (Work)
- Alternate Email Addresses (Email Aliases)
- Employee ID
- Job_title
- Type of Employee
- Manager's Email
- Department
- Cost_center
- Building ID
- Floor_name
- Floor_section
- Recovery Information - Email
- Recovery Information - Phone
Action
Write
- Role
  Required
- User
  Required
Action
Write

- User Email
  Required
- Product
  Required
Action
Write
- User Key
  Required
- Primary Email
- First Name
- Last Name
- Email (Home)
- Address (Home)
- Phone (Home)
- Phone (Mobile)
- Phone (Work)
- Organizational Unit
- Job Title
- Type of Employee
- Department
- Cost Center
Action
Write

- Email Address
  Required
Action
Search
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
Try It
Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- First Name
  Required
- Last Name
- Job Title
- Primary Email
  Required
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

Updated User
Triggers when an existing user is updated.
Trigger
Instant
Try It
- User Email
  Required
- Product
  Required
Action
Write
- Group Email
  Required
- Group Name
- Group Description
Action
Write
- User
  Required
Action
Write
- Group
  Required
- Email Address
  Required
Action
Write
- User
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Email Address
  Required
Action
Search
New User
Triggers when a new User is created.
Trigger
Instant
Try It
Update User
Triggers when a user is updated.
Trigger
Instant
Try It
- Subject
  Required
- Description
  Required
- Ticket Status
  Required
- Type
- Email
  Required
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval Type
  Required
- Approver
  Required
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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About Google Workspace Admin

Google Workspace Admin lets you manage the Users, Groups, Roles, and more for your Google Workspace.

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