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Freshdesk + Targetprocess

Add bugs on TargetProcess for new tickets on Freshdesk

Need to make sure those support tickets make it to your developers as soon as possible? Use this Freshdesk TargetProcess integration to keep up with every single one, no matter how fast they come in. Once you set it up, every new ticket on Freshdesk will also automatically create a new bug on TargetProcess, giving you all the tools and information you need to make sure your support is always attentive and responds immediately to any issue.

Need to make sure those support tickets make it to your developers as soon as possible? Use this Freshdesk TargetProcess integration to keep up with every single one, no matter how fast they come in. Once you set it up, every new ticket on Freshdesk will also automatically create a new bug on TargetProcess, giving you all the tools and information you need to make sure your support is always attentive and responds immediately to any issue.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    TargetprocessTargetprocess
    Create Bug

    Creates a new Bug (defect, error, flaw, mistake, failure or fault in a computer program). Can relate to User Story. Can be assigned to Release and Iteration.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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