Freshdesk + SuperSaaS

Freshdesk + SuperSaaS integrations

Create new Freshdesk tickets from new SuperSaaS forms

Turn new form results from SuperSaaS into Freshdesk tickets swiftly without any manual interference. This workflow ensures that every form filled out in SuperSaaS initiates a ticket creation process in Freshdesk. It's an efficient solution to better manage customer issues and queries by maintaining a systematic flow between your scheduling software and customer support desk.

When this happens...
New FormTriggers when a stand-alone form is submitted.
TriggerInstant
automatically do this!
Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

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More things you can do with SuperSaaS and Freshdesk

Discover other triggers and actions you can use with SuperSaaS and Freshdesk

- Schedule
  Required
Trigger
Instant
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- Schedule
  Required
Trigger
Instant
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New User
Triggers when a user creates a new user login.
Trigger
Instant
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- Schedule
  Required
- Trigger
  Required
Trigger
Instant
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

Change User
Triggers on a new, changed or deleted user.
Trigger
Instant
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- Form Name
  Required
Trigger
Instant
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Credit Purchase
Triggers when a user buys something in your shop.
Trigger
Instant
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Send Mail
Triggers on email. Switches off regular sending.
Trigger
Instant
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New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

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About SuperSaaS

SuperSaaS is an online appointment scheduling for any type of business. Flexible and affordable booking software that can be integrated into any site.

Learn moreLearn moreHelpHelp

Related categories

Scheduling & Booking