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Freshdesk + Range

Record Range interactions from updated Freshdesk tickets

This integration will automatically record updated tickets in Freshdesk as Range interactions to share in your daily check-ins.

This integration will automatically record updated tickets in Freshdesk as Range interactions to share in your daily check-ins.

  1. When this happens...
    FreshdeskFreshdesk
    Update Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    RangeRange
    Record Interaction

    Adds an interaction with another system of record to a user's activity feed.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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range logo
range logo

About Range

Range is an app that takes the work out of daily team check-ins by running virtual stand-ups and connecting all your tools so you can stay in sync, and feel more like a team.

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