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Freshdesk + Mailjet

Send emails with a Mailjet template to new Freshdesk contacts

Automate the welcome messages for your Freshdesk contacts with this simple integration! This automation allows you to use a previously created Mailjet template and send an email to the email addresses of newly created Freshdesk contacts. Use the template variables to personalize the email for each contact.

Automate the welcome messages for your Freshdesk contacts with this simple integration! This automation allows you to use a previously created Mailjet template and send an email to the email addresses of newly created Freshdesk contacts. Use the template variables to personalize the email for each contact.

  1. When this happens...
    FreshdeskFreshdesk
    New Contact

    Triggers when a new customer is created.

    TriggerInstant
  2. automatically do this!
    MailjetMailjet
    Send Email Using a Mailjet Template

    Send an email through your Mailjet account using saved Mailjet email template. It can be customized with Contact Properties and Variables.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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mailjet logo

About Mailjet

Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.

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