Create integrations between Freshcaller and Freshdesk to automate any workflow
Create your first workflow
Quickly automate workflows with Freshcaller and Freshdesk using Zapier's templates.
Our most popular template
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Missed Call
Triggers when there is a missed or an abandoned call (inbound/outbound).
Try ItVoicemail
Triggers when a call reaches voicemail.
Try ItNameRequired
Email
Company Name
Contact Numbers
New Contact
Triggers when a new customer is created.
Try It
Call Completed
Triggers when a call is completed (inbound/outbound).
Try ItNotes Available
Triggers when a user takes call notes for any call (inbound/outbound).
Try ItNew Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItNew Ticket Note
Triggers when a Note is added to a Ticket.
Try It