Create Freshdesk tickets for newly received FireText messages
When this happensStep 1: New Message
Then do thisStep 2: Create Ticket
When a customer reaches out to your company, you need to respond quickly. This integration automatically creates a Freshdesk ticket for newly received FireTExt messages. Now your customers will never have to wait for a response again!
How It Works
- A new message is received in FireText.
- Zapier automatically creates a ticket in Freshdesk.
What You Need
- A FireText account
- A Freshdesk account