Create Freshdesk tickets for newly received FireText messages

When a customer reaches out to your company, you need to respond quickly. This integration automatically creates a Freshdesk ticket for newly received FireTExt messages. Now your customers will never have to wait for a response again!

How It Works

  1. A new message is received in FireText.
  2. Zapier automatically creates a ticket in Freshdesk.

What You Need

  • A FireText account
  • A Freshdesk account
Create Freshdesk tickets for newly received FireText messages
FireText integration logo

FireText makes effective SMS marketing easy indeed - whether you're brand new to text message marketing or a seasoned hand.

Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

What Is Zapier?

Get Help