FireText + Freshdesk
Create Freshdesk tickets for newly received FireText messages
When a customer reaches out to your company, you need to respond quickly. This integration automatically creates a Freshdesk ticket for newly received FireTExt messages. Now your customers will never have to wait for a response again!
When a customer reaches out to your company, you need to respond quickly. This integration automatically creates a Freshdesk ticket for newly received FireTExt messages. Now your customers will never have to wait for a response again!
- When this happens...New Message
Triggers when a new SMS message is received on your FireText number / keyword.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
- Free forever for core features
- 14 day trial for premium features & apps
About FireText
FireText makes effective SMS marketing easy indeed - whether you're brand new to text message marketing or a seasoned hand.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
