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How Zapier works

Zapier makes it easy to integrate Pure Chat with Email by Zapier - no code necessary. See how you can get setup in minutes.

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Pure Chat logo
Pure Chat
Pure Chat logo
Pure Chat
1. Choose trigger event
Email by Zapier logo
Email by Zapier
Email by Zapier logo
Email by Zapier
2. Choose action
Pure Chat logo
1. Select the event
Setup
Test
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Pure Chat
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Finished Chat" from Pure Chat.

Add your action

An action happens after the trigger—such as "Send Outbound Email" in Email by Zapier.

You’re connected!

Zapier seamlessly connects Pure Chat and Email by Zapier, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Chat Box Name
    Trigger
    Instant
    Try It
    • Chat Box Name
    Trigger
    Instant
    Try It
    • Setup Directions
    Trigger
    Instant
    Try It
    • Chat Box Name
    Trigger
    Instant
    Try It
  • Email by Zapier triggers, actions, and search
    New Inbound Email

    Triggers when an email is forwarded to your own custom

    Trigger
    Instant
    Try It
    • Zap_id
    • Free_test_limitation
    • To
      Required
    • Subject
      Required
    • Body (HTML or Plain)
      Required
    • Attachment
    • From_name
    • Reply_to
    • Cc
    • Bcc
    • Force Linebreaks?
    • Enable read receipts?
    Action
    Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Pure Chat and Email by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Email by Zapier on the Zapier blog

Make work flow with AI

Level up your Pure Chat to Email by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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About Pure Chat
Generate more leads and drive sales with Pure Chat. Add live chat software to your website to engage visitors and customers! Get started in 3 mins today for free!
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Customer Support
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About Email by Zapier
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
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