Send channel messages in Discord for new tickets in Freshdesk
Stay up-to-date with your customer service workflow in real-time using this handy integration. When a new ticket is opened in Freshdesk, a channel message in Discord is automatically delivered. Keeping you and your team instantly informed and ready to provide a rapid response, enhancing customer satisfaction. No manual tracking required, let this automation streamline your communications and support process.
Stay up-to-date with your customer service workflow in real-time using this handy integration. When a new ticket is opened in Freshdesk, a channel message in Discord is automatically delivered. Keeping you and your team instantly informed and ready to provide a rapid response, enhancing customer satisfaction. No manual tracking required, let this automation streamline your communications and support process.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Send Channel Message
Post a new message to a specific #channel you choose.
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