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Dialpad + Zoho Desk

Create new Zoho Desk tickets when Dialpad call states change

Keep a seamless track of all your Dialpad call changes using this convenient workflow. Whenever there's a changed call state in Dialpad, a new ticket is swiftly generated in Zoho Desk, ensuring no call details are missed. This automation enhances your customer service efficiency, allowing you to monitor call activities and respond in real time.

Keep a seamless track of all your Dialpad call changes using this convenient workflow. Whenever there's a changed call state in Dialpad, a new ticket is swiftly generated in Zoho Desk, ensuring no call details are missed. This automation enhances your customer service efficiency, allowing you to monitor call activities and respond in real time.

  1. When this happens...
    DialpadDialpad
    Call State Changed

    Triggers when a call state changes.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • Call StatesRequired

    Trigger
    Instant
    Try It

    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write

    • OrganizationRequired

    Trigger
    Instant
    Try It

    • OrganizationRequired

    Trigger
    Instant
    Try It

    • SMS directionRequired

    Trigger
    Instant
    Try It
  • Dialpad triggers, actions, and search

    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write

    • OrganizationRequired

    Trigger
    Instant
    Try It

    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
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dialpad logo

About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
Learn more

Related categories

  • Phone & SMS
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About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories