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Dialpad + Front

Trigger custom actions in Front when call states change in Dialpad

Enhance your customer service response time with an efficient workflow connecting Dialpad and Front. When there's a change in call state within Dialpad, this automation swiftly executes custom actions in Front. This not only increases productivity but also ensures faster issue resolution, proving to be an asset for improving customer interactions. This workflow solution, connecting two key applications, simplifies your customer service process and enhances overall efficiency.

Enhance your customer service response time with an efficient workflow connecting Dialpad and Front. When there's a change in call state within Dialpad, this automation swiftly executes custom actions in Front. This not only increases productivity but also ensures faster issue resolution, proving to be an asset for improving customer interactions. This workflow solution, connecting two key applications, simplifies your customer service process and enhances overall efficiency.

  1. When this happens...
    DialpadDialpad
    Call State Changed

    Triggers when a call state changes.

    TriggerInstant
  2. automatically do this!
    FrontFront
    Custom Actions (Beta)

    Create a new action using AI.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Call StatesRequired

    Trigger
    Instant
    Try It
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Team

    • Inboxes

    Trigger
    Instant
    Try It
    • Team

    • Inboxes

    Trigger
    Instant
    Try It
    • SMS directionRequired

    Trigger
    Instant
    Try It
  • Dialpad triggers, actions, and search

    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
    • Team

    • RuleRequired

    Trigger
    Instant
    Try It
    • Team

    • Inboxes

    Trigger
    Instant
    Try It
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About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
Learn more

Related categories

  • Phone & SMS
front-app logo

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