Dialpad + Freshservice Integrations
How to connect Dialpad + Freshservice
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Call State ChangedTriggers when a call state changes.Trigger- SMS CreatedTriggers when an SMS is createdTrigger
New TicketTriggers when there is a new ticket is created in Freshservice.Trigger- New UserTriggers when a new User is created.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update UserTriggers when a user is updated.Trigger
- Create TicketCreate a ticket in Freshservice for your domain.Action
- Create RequesterAllows you to create a Requester in Freshservice for your support domain.Action
How Dialpad + Freshservice Integrations Work
- Step 1: Authenticate Dialpad and Freshservice.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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