Cloutly + Zendesk + Filter by Zapier
Create Zendesk tickets for new negative reviews in Cloutly
When you receive negative reviews (3 stars or fewer) via Cloutly, this template creates Zendesk tickets for your team to action. This allows you to respond to customer concerns faster, striking while the iron is hot and never missing the opportunity to catch a bad review and resolve it.
When you receive negative reviews (3 stars or fewer) via Cloutly, this template creates Zendesk tickets for your team to action. This allows you to respond to customer concerns faster, striking while the iron is hot and never missing the opportunity to catch a bad review and resolve it.
- When this happens...New Review Received
Triggers when a new review is received.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!
- Free forever for core features
- 14 day trial for premium features & apps
New Review Received
Triggers when a new review is received.
Try ItOnly continue if...Required
LocationRequired
Email AddressRequired
Phone Number
CampaignRequired
First Name
Last Name
Full Name (Optional)
Reference ID
Sales Rep Email (Optional)
About Cloutly
Cloutly is a review management tool that helps you collect, respond to and showcase your online reviews.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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About Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.