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ChatBot + Zoho Desk

Create new Zoho Desk tickets from new ChatBot messages

This workflow ensures that all new messages from your ChatBot app are promptly attended to in Zoho Desk by creating a ticket. It streamlines the process, ensuring that no customer inquiry goes unattended, enhancing your customer service efficiency. Experience seamless interaction management between ChatBot and Zoho Desk with this automation.

This workflow ensures that all new messages from your ChatBot app are promptly attended to in Zoho Desk by creating a ticket. It streamlines the process, ensuring that no customer inquiry goes unattended, enhancing your customer service efficiency. Experience seamless interaction management between ChatBot and Zoho Desk with this automation.

  1. When this happens...
    ChatBotChatBot
    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • ChatBot triggers, actions, and search

    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
    Try It
chatbot logo
chatbot logo

About ChatBot

ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
Learn moreHelp

Related categories

  • AI Tools
  • Customer Support
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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Related categories