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Chat-Tonic + Zendesk

Send WhatsApp outbound messages (HSMs) via Chat-Tonic for new Zendesk tickets

Whenever there's a new Zendesk ticket, WhatsApp will send an outbound message via Chat-Tonic. This is a great way to respond to tickets automatically.

Whenever there's a new Zendesk ticket, WhatsApp will send an outbound message via Chat-Tonic. This is a great way to respond to tickets automatically.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Chat-TonicChat-Tonic
    WhatsApp Outbound Message (HSM)

    Send an outbound message from your WhatsApp Chat bot, from the business to the user

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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About Chat-Tonic

Chat-Tonic is a chatbot platform to connect your clients with an automated answering solution built with AI and custom created content
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Related categories

  • Customer Support
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