Connect BotPenguin and Rootly to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contact Created" from BotPenguin.

Add your action

An action happens after the trigger—such as "Create Alert" in Rootly.

You’re connected!

Zapier seamlessly connects BotPenguin and Rootly, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Contact Created
Triggers when a new contact or lead is created in BotPenguin.
Trigger
Instant
Try It
- Search
  Required
- Message
  Required
- Channel
Action
Write
- Search
  Required
- Attribute Key
  Required
- Value
  Required
Action
Write
Get Alert
Triggers when Alert created.
Trigger
Polling
Try It
Get Pulse
Triggers when Pulse created.
Trigger
Polling
Try It

- Title
- Kind
- Parent incident
- Private
- Summary
- Severity
- Environment
- Incident type
- Service
- Functionality
- Labels
- Slack channel name
- Group
- Notify emails
- Status
- Url
- Scheduled for
- Scheduled until
- In triage at
- Started at
- Detected at
- Acknowledged at
- Mitigated at
- Resolved at
- Cancelled at
Action
Write
- include
Action
Search

- include
- source
- started_at[gt]
- started_at[lt]
- ended_at[gt]
- ended_at[lt]
- created_at[gt]
- created_at[lt]
Action
Search

New Incoming Message
Triggers when there is a new incoming message.
Trigger
Instant
Try It
- Select Whatsapp Bot
  Required
- Select Whatsapp Template
  Required
- whatsapp Number
  Required
Action
Write
- Country Code
  Required
- Phone Number
  Required
- Contact Name
  Required
- Email
Action
Write
Get Incident
Triggers when Incident created.
Trigger
Polling
Try It
- Source
  Required
- Summary
  Required
- Service
- Environment
- Started at
- Ended at
- External
- External url
- Labels
- Data
Action
Write
- Source
- Summary
  Required
- Service
- Environment
- Started at
- Ended at
- Labels
- Refs
- Data
Action
Write
- include
- search
- kind
- status
- user_id
- severity
- severity_id
- types
- type_ids
- environments
- environment_ids
- functionalities
- functionality_ids
- services
- service_ids
- teams
- team_ids
- custom_field_selected_option_ids
- created_at[gt]
- created_at[lt]
- updated_at[gt]
- updated_at[lt]
- started_at[gt]
- started_at[lt]
- detected_at[gt]
- detected_at[lt]
- acknowledged_at[gt]
- acknowledged_at[lt]
- mitigated_at[gt]
- mitigated_at[lt]
- resolved_at[gt]
- resolved_at[lt]
- in_triage_at[gt]
- in_triage_at[lt]
- sort
Action
Search

For AI agents & developers

Use BotPenguin and Rootly with AI agents and code

Beyond Zap workflows. Call BotPenguin and Rootly actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose BotPenguin and Rootly actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Send Session Message
Create Alert

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger BotPenguin and Rootly actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* botpenguin / rootly action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect BotPenguin and Rootly to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your BotPenguin to Rootly integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About BotPenguin

BotPenguin is an AI chatbot for websites & messaging that ensures you effortlessly build bots for seamless customer engagement.

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Related categories

IT Operations

About Rootly

Rootly is an incident management platform that automates tedious manual work during incidents. 1,000's of users around the world trust Rootly daily to create a simple, consistent, and delightful incident management process.