Connect Aircall and Salesforce to power AI-driven automation

Adds one or more tags to a specific call.

Archives a missed call, marking it as done and removing it from the To-do view.

Creates a new shared contact in Aircall. At least one phone number is required.

Create a user in the system

Deletes the voicemail of a specific call. It can take up to 1 minute to complete. This action cannot be undone.

Delete a team by specifying team id.

Fetches a call action items.

Fetches a call summary.

Fetches a call transcription.

Fetches playbook results.

Pauses the recording on an active call.

Resumes the recording on an active call.

Displays a custom Insights Card to an agent during an ongoing call.

Transfers a call to another user, team, or external phone number. Only cold transfers are supported. Provide exactly one of User ID, Team ID, or Phone Number.

Updates a shared contact. To update phone numbers or emails, use the dedicated endpoints.

Update a user in the system

Retrieve details of a specific Team by Id.

Fetches all phone numbers associated with your Aircall account.

Get the user details by id

Retrieve call details using Call ID.

Get availabilities of users

Triggers when an attachment, note, or content document is added or updated on any record of the specified Salesforce object.

Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

Adds an existing contact to an existing campaign.

Adds an existing lead to an existing campaign.

Adds an existing contact to an existing campaign.

Creates records from line items and sets the parent-child relationship.

Creates a new enhanced note (also known as ContentNote) with optional record attachment.

Creates a new lead in Salesforce.

Creates a new record of a specified Salesforce object.

Deletes an existing record of a specified Salesforce object.

Execute a Salesforce Analytics report and retrieve the results with optional custom filters and groupings.

Updates an existing contact in Salesforce.

Updates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Execute custom SOSL (Salesforce Object Search Language) queries for text-based searches across multiple objects and fields. Useful for searching Salesforce Knowledge Base articles and other cross-object text searches.

Finds a record of a specified Salesforce object by up to two fields and values you choose.

Finds records of a specified Salesforce object by a field and value you choose (with line-item support).

Gets all notes and attachments for a record.

Finds a record of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause. Optionally create a record if not found.

Adds a comment (note) to a specific call. A call can have a maximum of 5 comments.

Add User to a Team in Aircall account.

Dial a phone number in the Phone

Creates a new team in the system.

Deletes the recording of a specific call. It takes 10-15 minutes to complete. This action cannot be undone.

Deletes a shared contact from the company. This action cannot be undone.

Delete a user in the system

Fetches a call sentiment.

Fetches a call topics.

Fetches a custom call summary.

Fetches a real time call summary.

Remove User from a Team in Aircall Account.

Send a message in conversation

Start an outbound call

Unarchives a call, placing it back in the To-do view of the Phone app.

Updates a specific phone number, including its name, recording settings, priority, and music/message URLs.

Fetches all teams associated with your Aircall account.

Retrieves details of a specific shared contact by ID.

Get the availability details by id

List all numbers for a user

Search for specific Calls depending on several Query Params like user_id, phone_number or tags. Given a call transferred between A and B phone numbers, the call will not appear when filtering by A but it will for B.

Triggers when a field is updated on the object specified. It will output the old and new field values.

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

Adds an existing file to an existing Record.

Direct pass-through to custom Apex REST endpoints at /services/apexrest/... with minimal processing. Send exactly what your Apex class expects.

Creates a new attachment (max 25MB).

Creates a new File (max 25MB).

Creates a new note and links it to a parent record

Creates a new record of a specified Salesforce object. Dates use the UTC format.

Launch a Salesforce flow with optional input parameters. The flow will execute and return any output values.

Sends an email using Salesforce Simple Email Actions.

Updates an existing lead in Salesforce.

Updates an existing record of a specified Salesforce object. Dates use the UTC format.

Execute custom SOQL SELECT queries with support for full query control and guided aggregate functions (COUNT, SUM, AVG, MAX, MIN).

Finds Child Records for a given Parent ID.

Finds records of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause.

Finds a record of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause.

Find a record. Optionally create a record if not found.