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Zapier makes it easy to integrate Aircall with Google Sheets - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Call Action Item Created" from Aircall.
Add your action
An action happens after the trigger—such as "Create Spreadsheet Column" in Google Sheets.
You’re connected!
Zapier seamlessly connects Aircall and Google Sheets, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Call Action Item CreatedTriggers when a call action item is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent EndedTriggers when an AI virtual agent ends a call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent StartedTriggers when an AI virtual agent starts handling a call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Declined by AgentTriggers when a call declined by agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call CommentedTriggers when a call is commented, either by Agents from their Aircall Phone, or via the Public API.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call CreatedTriggers when a call started.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Transferred ExternallyTriggers when a call is transferred externally.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call IVR Option SelectedTriggers when call IVR option is selected.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Sentiment CreatedTriggers when sentiment analysis is generated for a call and indicates customer’s sentiment/mood on the call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Transferred InternallyTriggers when a call is transferred internally.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Voicemail LeftTriggers when ~30sec after calls end if a voicemail is present.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Contact DeletedTriggers when a contact is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Custom Summary Result CreatedTriggers when custom summary result is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Message ReceivedTriggers when a new message is received to Aircall accounts.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Message Status UpdatedTriggers when the message from Aircall accounts has an updated status.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Number DeletedTriggers when a number is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Playbook Result UpdatedTriggers when a playbook result is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Transcription CreatedTriggers when a call transcription is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User ConnectedTriggers when a user becomes online.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User DeletedTriggers when a user is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User OpenedTriggers when a user becomes available according to their working hours.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Call IDRequired
- Tag IDsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- First Name
- Last Name
- Company Name
- Information
- Phone Number LabelRequired
- Phone NumberRequired
- Email Label
- Email Address
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- EmailRequired
- First NameRequired
- Last NameRequired
- Availability Status
- Role Ids
- Wrap Up Time
- Inviter User Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
- Title TextRequired
- Title Link
- Short Text 1 Label
- Short Text 1 Text
- Short Text 1 Link
- Short Text 2 Label
- Short Text 2 Text
- Short Text 2 Link
- User Card Label
- User Card User ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
- User ID
- Team ID
- Phone Number
- Dispatching Strategy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact IDRequired
- First Name
- Last Name
- Company Name
- Information
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- First Name
- Last Name
- Availability Status
- Substatus
- Role Ids
- Wrap Up Time
- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- From
- To
- Order
ActionThis is an event a Zap performs.SearchFind existing data in your app- User idRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Call IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- From
- To
- Order
ActionThis is an event a Zap performs.SearchFind existing data in your app- Dont_change_sheet_structure
- No_team_drive
- SpreadsheetRequired
- WorksheetRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Dont_change_sheet_structure
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Trigger column
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Drive
- SpreadsheetRequired
- WorksheetRequired
- Use Timezone set up on the spreadsheet to format date values?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- Cell RangeRequired
- Condition TypeRequired
- Background Color
- Text Color
- Bold Text
- Italic Text
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- Spreadsheet Containing the Worksheet to CopyRequired
- Worksheet to CopyRequired
- Copy Worksheet Destination
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- TitleRequired
- Overwrite existing worksheet with the same title
- Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- Confirm DeletionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- Cell RangeRequired
- Format TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SpreadsheetRequired
- WorksheetRequired
- New Sheet NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- Cell RangeRequired
- Sort by ColumnRequired
- Sort OrderRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- Lookup columnRequired
- Lookup valueRequired
- Supporting lookup column
- Supporting lookup value
- Search from last row
- Row count
ActionThis is an event a Zap performs.SearchFind existing data in your app- Drive
- SpreadsheetRequired
- WorksheetRequired
- A1 RangeRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Drive
- SpreadsheetRequired
- WorksheetRequired
- Row IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Drive
- SpreadsheetRequired
- WorksheetRequired
- Lookup columnRequired
- Lookup valueRequired
- Supporting lookup column
- Supporting lookup value
- Search from last row
- Row count
ActionThis is an event a Zap performs.SearchFind existing data in your app- Drive
- SpreadsheetRequired
- WorksheetRequired
- Lookup columnRequired
- Lookup valueRequired
- Supporting lookup column
- Supporting lookup value
- Search from last row
- Row count
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
AI Insights CreatedTriggers when AI Insights of a call including call summary and key topics of the converstation are created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent EscalatedTriggers when a call handled by AI Voice Agent has been escalated or transferred to a human agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent SummaryTriggers when a call handled by AI Voice Agent is completed and the agent successfully collected answers to intake questions configured on the agent (e.g., 'What is your full name?', 'What is your email address?').
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call AnsweredTriggers when a call answered.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Assets GeneratedTriggers when call recording or voicemail link is available.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call EndedTriggers when a call is ended.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call on HoldTriggers when a call is on hold.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Ringing on AgentTriggers when a call ringed to a specific agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call TaggedTriggers when a call is tagged.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call UnholdTriggers when a call was unhold.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Contact CreatedTriggers when a contact is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Contact UpdatedTriggers when a contact is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Custom Summary Result UpdatedTriggers when custom summary result is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Message SentTriggers when a new message is sent from Aircall accounts.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Number CreatedTriggers when a number is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Playbook Result GeneratedTriggers when a playbook result is generated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Realtime Transcription Utterances ReceivedTriggers when a realtime transcription utterances is received.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User ClosedTriggers when a user becomes unavailable according to their working hours.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User CreatedTriggers when a user is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User DisconnectedTriggers when a user goes offline.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Call IDRequired
- CommentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IdRequired
- ToRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Number IdRequired
- ToRequired
- BodyRequired
- Agent Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IdRequired
- Number IdRequired
- ToRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Number IDRequired
- Name
- Live Recording Activated
- Priority
- Welcome Message URL
- Waiting Music URL
- IVR Message URL
- Voicemail Message URL
- After Hours Message URL
- Ringing Tone URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- OrderRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Contact IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IdRequired
- Order
ActionThis is an event a Zap performs.SearchFind existing data in your app- From
- To
- Order
- Direction
- User ID
- Phone Number
- Tags
- Fetch Contact
- Fetch Short URLs
- Fetch Call Timeline
ActionThis is an event a Zap performs.SearchFind existing data in your app- Dont_change_sheet_structure
- Drive
- SpreadsheetRequired
- WorksheetRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Dont_change_sheet_structure
- No_team_drive
- SpreadsheetRequired
- WorksheetRequired
- Trigger column
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Drive
- SpreadsheetRequired
- WorksheetRequired
- Column_nameRequired
- Index
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- Frozen Rows Count
- Frozen Columns Count
- Sheet Position
- Hide Sheet
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- Source RangeRequired
- Destination RangeRequired
- Paste Type
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- TitleRequired
- Spreadsheet to Copy
- Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Info
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Row(s)Required
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Info
- Drive
- SpreadsheetRequired
- WorksheetRequired
- Row(s)Required
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- RowRequired
- Background Color
- Text Color
- Bold
- Italic
- Strikethrough
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- Cell RangeRequired
- Validation TypeRequired
- Input Message
- Strict Validation
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- WorksheetRequired
- RowRequired
- Background Color
- Text Color
- Bold
- Italic
- Strikethrough
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Drive
- SpreadsheetRequired
- TitleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Drive
- SpreadsheetRequired
- WorksheetRequired
- ColumnsRequired
- Row countRequired
- Output format
- First row
ActionThis is an event a Zap performs.SearchFind existing data in your app- Spreadsheet IDRequired
- Include Grid Data
ActionThis is an event a Zap performs.SearchFind existing data in your app- Drive
- SpreadsheetRequired
- TitleRequired
- Overwrite existing worksheet with the same title
- Headers
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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Connect Aircall and Google Sheets to integrate crucial parts of your business
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