Agents + WhatsApp Business integrations
Activate Agents in response to new WhatsApp Business messages received
Boost your operational efficiency by linking your WhatsApp Business app with the Agents app. Upon receiving a new message in WhatsApp Business, it instantly triggers a corresponding task in the Agents app. This workflow ensures undivided attention to critical tasks, promising quick responses and elevating your customer service quality.
- When this happens...New Message ReceivedTriggers when a customer sends a message to your WhatsApp Business phone number.
- automatically do this!Run AgentHave a Zapier Agent run and optionally pause the Zap until the Agent responds.
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More things you can do with WhatsApp Business and Agents
Discover other triggers and actions you can use with WhatsApp Business and Agents
- Status types
- Recipient phone number
Try ItTriggerInstant- Session_window_info
- Recipient phone numberRequired
- Message textRequired
- Preview URL
- Reply to message ID
ActionWrite- Recipient phone numberRequired
- TemplateRequired
ActionWrite- Zap_id
- Zap_run_id
- Zap_step_id
- AgentRequired
- Agent Input Message
- Pause Zap Run Until the Agent Replies?
- Agent_template_info
ActionWrite
- Message types
- From phone number
- Only replies
Try ItTriggerInstant- Session_window_info
- Recipient phone numberRequired
- Media typeRequired
- FileRequired
- Reply to message ID
ActionWrite- Media IDRequired
ActionSearch
Agents by Zapier lets you build complex workflows and analyze data with natural language.
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WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.
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