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Add new Freshdesk tickets as requests in Accelo

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Create Request

Annoyed of having to jump between your help desk and your to-do list? This Zap will streamline all of that for you, automatically! After you set it up, new Freshdesk tickets will be added as new requests in Accelo. With a streamlined workflow, you'll have more time to help your customers.

How It Works

  1. A new ticket is submitted in Freshdesk
  2. Zapier creates a request in Accelo

What You Need

  • Freshdesk account
  • Accelo account
Try It

Connect Accelo + Freshdesk in Minutes

It's easy to connect Accelo + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

Task Assigned

Triggers when a task is assigned.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Update Contact

Triggers when a user is updated.

Create Company

Allows you to create a Company entry in Freshdesk.

New Request

Triggers when a new request is created.

New Contact

Triggers when a new customer is created.

Update Ticket

Triggers when a Ticket is updated.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Create Forum

Creates a Forum under a Category.

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