Accelo
When this happens...
FreshdeskNew Ticket
Then do this...
AcceloCreate Request

Annoyed of having to jump between your help desk and your to-do list? This Zap will streamline all of that for you, automatically! After you set it up, new Freshdesk tickets will be added as new requests in Accelo. With a streamlined workflow, you'll have more time to help your customers.

How It Works

  1. A new ticket is submitted in Freshdesk
  2. Zapier creates a request in Accelo

What You Need

  • Freshdesk account
  • Accelo account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Accelo + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Task Assigned

Triggers when a task is assigned.

Create/Update Contact

Creates a new contact or updates a contact if it already exists.

New Request

Triggers when a new request is created.

Create Request

Creates a new request. If the request's contact does not exist, a new one will be created for you.

New Contact

Triggers when a new customer is created.

Create Sale

Creates a new sale. If the sale's contact does not exist, a new one will be created for you.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Ticket

Create a ticket in Freshdesk for your domain.

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Learn More

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

See Freshdesk Integrations