When this happens...
FreshdeskNew Ticket
Then do this...
AcceloCreate Request

Annoyed of having to jump between your help desk and your to-do list? This Zap will streamline all of that for you, automatically! After you set it up, new Freshdesk tickets will be added as new requests in Accelo. With a streamlined workflow, you'll have more time to help your customers.

How It Works

  1. A new ticket is submitted in Freshdesk
  2. Zapier creates a request in Accelo

What You Need

  • Freshdesk account
  • Accelo account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Accelo + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Accelo
Task Assigned

Triggers when a task is assigned.

Accelo
Create/Update Contact

Creates a new contact or updates a contact if it already exists.

Accelo
New Request

Triggers when a new request is created.

Accelo
Create Request

Creates a new request. If the request's contact does not exist, a new one will be created for you.

Freshdesk
New Contact

Triggers when a new customer is created.

Accelo
Create Sale

Creates a new sale. If the sale's contact does not exist, a new one will be created for you.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

Freshdesk
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

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Become a Zapier Integration Partner

Accelo manages all your client work in one place, making your business more profitable and you less stressed.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.