Add new Freshdesk tickets as requests in Accelo
Annoyed of having to jump between your help desk and your to-do list? This Zap will streamline all of that for you, automatically! After you set it up, new Freshdesk tickets will be added as new requests in Accelo. With a streamlined workflow, you'll have more time to help your customers.
Annoyed of having to jump between your help desk and your to-do list? This Zap will streamline all of that for you, automatically! After you set it up, new Freshdesk tickets will be added as new requests in Accelo. With a streamlined workflow, you'll have more time to help your customers.
- New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger
- New ContactTriggers when a new customer is created.Trigger
- New Ticket NoteTriggers when a Note is added to a Ticket.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update ContactTriggers when a user is updated.Trigger
- Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.Action
- Create CompanyAllows you to create a Company entry in Freshdesk.Action
- Create ForumCreates a Forum under a Category.Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
- Accelo
Triggers when a task is assigned.
Instant
Trigger
- Accelo
Triggers when a new request is created.
Instant
Trigger
- Accelo
Creates a new contact or updates a contact if it already exists.
Scheduled
Action
- Accelo
Creates a new request. If the request's contact does not exist, a new one will be created for you.
Scheduled
Action
- Accelo
Creates a new sale. If the sale's contact does not exist, a new one will be created for you.
Scheduled
Action
- Accelo
Starts a new timer.
Scheduled
Action
- Accelo
Pauses any active timers.
Scheduled
Action
- Accelo
Lookup a webhook's resource.
Scheduled
Action
Related categories
Related categories
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