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YouTube + Zendesk + AI by Zapier

YouTube + Zendesk + AI by Zapier

YouTube + Zendesk integrations

Create Zendesk tickets from support-related YouTube comments with AI

Support questions might be hiding among the many comments your videos receive. This Zap uses AI to identify which new YouTube comments contain genuine support requests or product issues, automatically creating Zendesk tickets only for those. Your support team can address real customer needs without wading through unrelated comments.

  1. When this happens...
    New Comment on Video
    New Comment on Video
    New Comment on VideoTriggers when a new comment is posted on a specific YouTube video.
  2. automatically do this...
    Analyze and Return Data
    Analyze and Return Data
    Analyze and Return DataExtract data, analyze information, generate content — and more
  3. then do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with these apps

Discover other triggers and actions you can use with YouTube, AI by Zapier, and more

    • Video ID
      Required
    Trigger
    Polling
    Try It
    • Channel
      Required
    Trigger
    Polling
    Try It
    • Query
      Required
    Trigger
    Polling
    Try It
    • Quota_copy
    • Upload_size_copy
    • Title
      Required
    • Description
      Required
    • Video
      Required
    • Thumbnail
    • Privacy_status
    • Publish_at
    • Tags
    • Language_section
    • Default Language
    • Default Audio Language
    • Localizations_help_text
    • Language Code
    • Localized Title
    • Localized Description
    • Recording_section
    • Recording Date
    • Recording Location
    • Advanced_section
    • License
    • Allow Embedding
    • Public Statistics Viewable
    • Category_id_help_text
    • Category
    • Made_for_kids
    • Notify_subscribers
    Action
    Write
    • Channel ID
      Required
    Trigger
    Polling
    Try It
    • Playlist_id
      Required
    Trigger
    Polling
    Try It
    • Quota_copy
    • Playlist
      Required
    • Video ID
      Required
    • Position
    • Note
    Action
    Write
    • Thumbnail_size_copy
    • Video_id
      Required
    • Thumbnail
      Required
    Action
    Write
youtube logo
About YouTube
YouTube allows billions of people to discover, watch and share originally-created videos. YouTube provides a forum for people to connect, inform, and inspire others across the globe and acts as a distribution platform for original content creators and advertisers large and small.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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ai logo
About AI by Zapier
Smart task and text handling powered by a flexible AI. Create text prompts to perform standard tasks like extracting lead (or other) data or answer discrete questions like "where should this message be routed?". Or, create your own!
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