Wheelbase + Zendesk
Create Zendesk tickets from new Wheelbase messages
Streamline your customer service workflow with this automation. When a new message is received in Wheelbase, it immediately triggers action in the Zendesk system to create a ticket. This ensures your support agents are timely notified about customer queries, improving your speed of response and customer satisfaction levels. Your operations become smoother, with enhanced communication efficiency between Wheelbase and Zendesk.
Streamline your customer service workflow with this automation. When a new message is received in Wheelbase, it immediately triggers action in the Zendesk system to create a ticket. This ensures your support agents are timely notified about customer queries, improving your speed of response and customer satisfaction levels. Your operations become smoother, with enhanced communication efficiency between Wheelbase and Zendesk.
- When this happens...New Message
Triggers when a new message is created.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Status
Try ItNew Message
Triggers when a new message is created.
Try ItVehicleRequired
Start DateRequired
End DateRequired
Renter TypeRequired
EmailRequired
First Name
Last Name
Phone
Locale
Street Address
Apartment/Suite/Other
City
State
Postal Code
County
Country
New Customer
Triggers when a new customer is created.
Try ItNew Rental
Triggers when a new rental is created.
Try ItReservationRequired
Vehicle
Start Date
End Date
Pickup Street Address
Pickup Apartment/Suite/Other
Pickup City
Pickup State
Pickup Postal Code
Pickup Country
Pickup Latitude
Pickup Longitude
Dropoff Street Address
Dropoff Apartment/Suite/Other
Dropoff City
Dropoff State
Dropoff Postal Code
Dropoff Country
Dropoff Latitude
Dropoff Longitude
Name of VehicleRequired
TypeRequired
Vehicle Year
Vehicle MakeRequired
Vehicle modelRequired
Location
Description
