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Set up your first integration
Quickly connect Tidio to Telegram with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Tidio with Telegram - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Contact Sent From Bot" from Tidio.
Add your action
An action happens after the trigger—such as "Send Message" in Telegram.
You’re connected!
Zapier seamlessly connects Tidio and Telegram, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
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Try ItTriggerInstant- Chat_idRequired
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ActionWrite- Chat_idRequired
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- Should the poll be anonymous?Required
- Poll TypeRequired
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- Send Closed Poll?
- Send Silently?
- Protect Content from forwarding and saving?
ActionWrite
- Chat ID
Try ItTriggerInstant- Chat_idRequired
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- Caption
- Caption Format
- Send Silently
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ActionWrite
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Practical ways you can use Tidio and Telegram
Track contact activity via Telegram.
When a contact interacts with a specific Tidio bot, Zapier sends an instant message to Telegram. Ideal for business owners looking to stay informed about key customer interactions.
Business Owner
Notify team in Telegram about bot contacts.
Zapier triggers a Telegram message whenever a contact interacts with a node in your Tidio bot. This automation helps your IT team monitoring engagement or troubleshooting.
ITSend lead data from Tidio to Telegram.
When a new contact is sent from a bot in Tidio, Zapier sends a message to Telegram capturing the lead details. This ensures immediate visibility for your marketing team, enabling swift action on potential leads.
Marketing & Marketing OpsLearn how to automate Telegram on the Zapier blog
Frequently Asked Questions about Tidio + Telegram integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Tidio and Telegram
Can I integrate Tidio with Telegram directly?
While Tidio doesn't offer a direct integration with Telegram, you can use our platform to connect them through automation services that support both applications, such as Zapier. This allows you to set up triggers and actions that link the two platforms effectively.
What are the typical triggers I might use for a Tidio and Telegram integration?
Common triggers for this integration could include receiving a new message in Tidio or when a specific chat is started. These triggers can then initiate actions within Telegram, such as sending a message or notifying a group.
Are there any limitations to what I can do when integrating Tidio with Telegram?
Certain features of each platform may not be fully interoperable. However, by using supported automation services skillfully, most basic functions like sending and receiving messages can be achieved.
How do I send automated messages from Tidio to Telegram?
You would need to set up an automation on our platform where an event in Tidio acts as a trigger, which then causes a predefined message or notification to be sent to a specified Telegram chat or user.
Is coding required to set up the integration between Tidio and Telegram?
For those using integrations through platforms like ours or Zapier, coding isn't necessary. You can typically create connections using intuitive drag-and-drop tools and pre-built templates that handle the technical details.
Can I use this integration to receive notifications on Telegram based on customer interactions in Tidio?
Yes, by setting up appropriate triggers in our system when users engage with your Tidio chats (like sending a message), you can automate sending of notifications or alerts directly into your preferred Telegram channel.
Can multiple users receive Telegram notifications from one Tidio account?
Absolutely! When setting up your actions within the automated workflow, just choose multiple recipients or specify group chats in Telegram where all chosen participants will receive notifications based on events occurring in your Tidio account.
