SuperOps MSP + Webhooks by Zapier

SuperOps MSP + Webhooks by Zapier integrations

Create new posts in Webhooks by Zapier when new tickets are generated in SuperOps MSP

Start streamlining your workflow with this automation that springs into action when you create a ticket in the SuperOps MSP app. It then posts this information into Webhooks by Zapier, ensuring you're notified without delay every time a new ticket pops up. This process allows you to react swiftly, enhancing your response times and improving customer service.

When this happens...
Ticket CreatedTriggers when a new ticket_create is created.
TriggerInstant
automatically do this!
POSTFire off a single POST request as a form or JSON.
ActionWrite

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More things you can do with SuperOps MSP and Webhooks by Zapier

Discover other triggers and actions you can use with SuperOps MSP and Webhooks by Zapier

Client Created
Triggers when a new client is created.
Trigger
Instant
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Client Updated
Triggers when an existing client is updated.
Trigger
Instant
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Client User Deleted
Triggers when a new client user is deleted.
Trigger
Instant
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Invoice Created
Triggers when a new invoice is created.
Trigger
Instant
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Quote Created
Triggers when a new quote is created.
Trigger
Instant
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Ticket Created
Triggers when a new ticket_create is created.
Trigger
Instant
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Ticket Reply Received
Triggers when a reply is received on a ticket.
Trigger
Instant
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Ticket Updated
Triggers when an existing ticket is updated.
Trigger
Instant
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- Name
  Required
- Stage
- Status
- Email Domains
- Account Manager User ID
- Technician Groups
- Custom Fields
- Site name
  Required
- Is the Site working 24X7 ?
  Required
- Day
- Start time in HH:MM
- End time in HH:MM
- Identifier for Holiday List for the Site local test
- Timezone Code for the Site
  Required
- Address Line 1
- Address Line 2
- Address Line 3
- Site's Postal Code
- Site's Postal Code
- Site's Contact Number
Action
Write
- Client Account ID
  Required
- Site ID
  Required
- Description
- Quote Date
  Required
- Expiry Date
  Required
- Status
  Required
- Additional Discount
- Service Item ID
  Required
- Details
- Quantity
  Required
- Unit Price
  Required
- Discount Amount
- Discount Rate
- Taxable
- Tax ID
- Title
- Memo
- Footer
Action
Write
- Service Item ID
  Required
- Billable
- After Hours
- Quantity
  Required
- Unit Price
- Bill Date & Time
- Notes
- Work Item ID
  Required
- Module
- Technician ID
Action
Write
- Client IDs
  Required
Action
Write
- Client User ID
  Required
- First Name
- Last Name
- Email
- Contact Number
- Reporting Manager
- Site
- Role
- Custom Fields
Action
Write
- Quote ID
  Required
- Additional Discount Rate
- Additional Discount
- Item ID
- Details
- Quantity
- Unit Price
- Discount Rate
- Discount Amount
- Service Item ID
- Details
- Quantity
- Unit Price
- Discount Amount
- Discount Rate
- Taxable
- Tax ID
- Item ID
- Expiry Date
- Title
- Memo
- Footer
- Description
- Status
  Required
Action
Write
- Item name
  Required
Action
Search
- Client Name
  Required
Action
Search
- Client User Full Name
  Required
- Client ID
  Required
Action
Search
- Client User Id
  Required
Action
Search
- Quote Id
  Required
Action
Search
- Ticket Id
  Required
Action
Search
Catch Raw Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Trigger
Instant
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- URL
  Required
- Key
- Deduplication Key
- Xpath
- Basic Auth
- Headers
Trigger
Polling
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- URL
  Required
- Query String Params
- Send As JSON
- JSON key
- Unflatten
- Basic Auth
- Headers
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
Action
Write

Client Deleted
Triggers when an existing client is deleted.
Trigger
Instant
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Client User Created
Triggers when a new client user is created.
Trigger
Instant
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Client User Updated
Triggers when a new client user is updated.
Trigger
Instant
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Invoice Updated
Triggers when an existing invoice is updated.
Trigger
Instant
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Quote Updated
Triggers when an existing quote is updated.
Trigger
Instant
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Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
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Ticket Reply Sent
Triggers when a reply is sent to a ticket.
Trigger
Instant
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Worklog Created
Triggers when a new worklog is created.
Trigger
Instant
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- First Name
  Required
- Last Name
- Email
  Required
- Contact Number
- Reporting Manager
- Role
- Client
  Required
- Site
  Required
- Custom Fields
Action
Write
- Subject
  Required
- Description
- Client Account ID
  Required
- Site Id
- Requester
- Specify the additional requesters to be added.
- Technician Group
- Technician
- Specify the followers to be added
- Specify the assets to be added
- Status
- Ticket Source
  Required
- Priority
- Impact
- Urgency
- Category
- Subcategory
- Cause
- Subcause
- Resolution Code
- Custom Fields
- Sub Source
- Request Type
  Required
Action
Write
- Client User ID
  Required
- Forget PII
Action
Write
- Account ID
  Required
- Name
  Required
- Stage
- Status
- Email Domains
- Account Manager
- Primary Contact
- Secondary Contact
- Headquarters Site
- Add Technician Groups
- Delete Technician Groups
- Custom Fields
Action
Write
- Invoice ID
  Required
- Invoice Status
- Invoice Date
- Due Date
- Payment Date
- Payment Method
- Payment Reference
- Invoice Payment Term
- Payment Link
Action
Write
- Ticket ID
  Required
- Subject
- Status
- Client Account ID
- Request Type of the ticket
- Site Id
- Requester
- Technician Group
- Technician
- Specify the additional requesters to be added.
- Specify the additional requester to be removed
- Specify the followers to be added
- Specify the followers to be removed
- Priority
- Impact
- Urgency
- Category
- Subcategory
- Cause
- Subcause
- Resolution Code
- Sub Source
- Custom Fields
Action
Write
- Asset Name
  Required
Action
Search
- Client ID
  Required
- Site Name
  Required
Action
Search
- Client Id
  Required
Action
Search
- Invoice Id
  Required
Action
Search
- Tax Id
Action
Search
- Worklog Item Id
  Required
Action
Search
- Pick off a Child Key
Trigger
Instant
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- Method
  Required
- URL
  Required
- Data Pass-Through?
- Data
- Unflatten
- Basic Auth
- Headers
- Return Raw Response
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
Action
Write

About SuperOps MSP

SuperOps MSP is a future-ready, unified PSA-RMM platform for modern MSPs

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Related categories

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About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

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Related Zap Templates

Update Webhooks by Zapier posts when tickets are updated in SuperOps MSP

Related Zap Templates

Update Webhooks by Zapier posts when tickets are updated in SuperOps MSP