Spark Chart + Zendesk

Spark Chart + Zendesk integrations

Create Zendesk tickets from new Spark Chart survey responses

After someone completes a survey in Spark Chart, it can be helpful to send a follow up message. With this integration activated, a new ticket will be created in Zendesk with the respondent's details along with their responses to the Spark Chart survey. That way, you can follow up directly from your customer service platform for easy communication management and tracking.

When this happens...
Survey Participant Added or Status ChangedTriggers when a new participant is added to a survey project or the status of a survey participant changes (e.g. they start or complete a survey).
TriggerPolling
automatically do this!
Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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More things you can do with Spark Chart and Zendesk

Discover other triggers and actions you can use with Spark Chart and Zendesk

- Survey Status
  Required
- Project
  Required
Trigger
Polling
Try It
- Quotas
  Required
- Project
  Required
Trigger
Polling
Try It
- Project
  Required
- First Name
- Last Name
- Email
- Organisation
Action
Write
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It

- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

- Project
  Required
Trigger
Polling
Try It
- Project
  Required
- Name
  Required
- Email
- Registration Type
- Auto Email on Registration
- Max Use
Action
Write
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

About Spark Chart

Spark Chart is survey software to rapidly build and design surveys, analyze results, and share reports instantly.

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Related categories

Forms & Surveys

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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Customer Support

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