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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Public Message Posted Anywhere" from Slack.

Add your action

An action happens after the trigger—such as "Add Contacts to a Sequence" in Whippy.

You’re connected!

Zapier seamlessly connects Slack and Whippy, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Slack to Whippy integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Slack and Whippy to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
  Required
- User Name
- Shared
Trigger
Instant
Try It
- Search Query
  Required
- Optimized data
Trigger
Polling
Try It
- Zap Identifier
- Access type
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- Text
  Required
- Remind when?
  Required
- User
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Zap Identifier
Action
Write
- Approval request message
  Required
- Channel
  Required
- Bot Name
- Bot Icon
- Approvers
- Approve button URL
- Approve button label
- Include a Decline button?
- Include a Details button?
- Ask responders for confirmation?
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
- Search Query
  Required
- Sort By
- Sort Direction
Action
Search
- ID
  Required
- Optimized data
Action
Search
- Bot Name
- Optimized data
Action
Search
- Limit
- Offset
Trigger
Polling
Try It
- Zap Identifier
- Limit
- Offset
Trigger
Polling
Try It
- Limit
- Offset
Trigger
Polling
Try It
- Limit
- Offset
- Title
Trigger
Polling
Try It
Call Analyzed
Triggers when a new call is analyzed in Whippy.
Trigger
Instant
Try It
Call Started
Triggers when a new call is started in Whippy.
Trigger
Instant
Try It
Campaign Updated
Triggers when a campaign is updated in Whippy.
Trigger
Instant
Try It
Contact Updated
Triggers when a contact is updated in Whippy.
Trigger
Instant
Try It
Conversation Updated
Triggers when a conversation is updated in Whippy.
Trigger
Instant
Try It
Message Template Created
Triggers when a new message template is created in Whippy.
Trigger
Instant
Try It
Message Template Updated
Triggers when a message template is updated in Whippy.
Trigger
Instant
Try It
New Custom Object Created
Triggers when a new custom object is created in Whippy.
Trigger
Instant
Try It
New Custom Object Record Created
Triggers when a new custom object record is created in Whippy.
Trigger
Instant
Try It
New Custom Object Record Updated
Triggers when a new custom object record is updated in Whippy.
Trigger
Instant
Try It
New Custom Property Created
Triggers when a new custom property is created in Whippy.
Trigger
Instant
Try It
New Custom Property Updated
Triggers when a new custom property is updated in Whippy.
Trigger
Instant
Try It
New Custom Property Value Deleted
Triggers when a new custom property value is deleted in Whippy.
Trigger
Instant
Try It
New Lead
Triggers when a new lead is created in Whippy.
Trigger
Instant
Try It
New Sequence Run Created
Triggers when a new sequence run is created in Whippy.
Trigger
Instant
Try It
New Step Contact Created
Triggers when a new step contact is created in Whippy.
Trigger
Instant
Try It
Sequence Created
Triggers when a new sequence is created in Whippy.
Trigger
Instant
Try It
- Limit
- Offset
Trigger
Polling
Try It
- Title
- Body
- From
  Required
- To - Array of objects (Email, Name, Phone)
  Required
- Attachments
- Schedule_at
- Contacts with open conversations
- Time since last campaign
Action
Write
- Location
  Required
- Zap Identifier
- Phone
- Email
- Source
- Inbound_message
  Required
- Outbound_message
- Status
- Assigned User
- Conversation Unread
Action
Write
- ID
  Required
Action
Write
- Agent
  Required
- From
  Required
- To - Array of objects (Email, Name, Phone)
  Required
Action
Write
- Limit
- Offset
- Title
Action
Search
- ID
  Required
Action
Search
- ID
  Required
Action
Search
- ID
  Required
Action
Search
- ID
  Required
Action
Search
- ID
  Required
Action
Search
- ID
  Required
Action
Search
- Limit
- Offset
Action
Search

New Channel
Triggers when a new #channel is created.
Trigger
Instant
Try It
- Include_alias
Trigger
Instant
Try It
- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
  Required
- Reaction
- User
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- Channel
  Required
- Users
  Required
Action
Write
- Send Multi Message
- Text
  Required
- Send as a bot?
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel
  Required
- Topic
  Required
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
- Email
- Optimized data
Action
Search
- Full Name
  Required
- Optimized data
Action
Search
- Limit
- Offset
- Title
Trigger
Polling
Try It
- Limit
- Offset
- Zap Identifier
- Email
- Phone
- Channels - Array of objects (Channel ID, Chanel Phone Number)
- Created By
Trigger
Polling
Try It
- Before
- After
- Limit
- Offset
Trigger
Polling
Try It
- ID
  Required
Trigger
Polling
Try It
- ID
  Required
Trigger
Polling
Try It
Call Ended
Triggers when a new call is ended in Whippy.
Trigger
Instant
Try It
Campaign Created
Triggers when a new campaign is created in Whippy.
Trigger
Instant
Try It
Contact Created
Triggers when a new contact is created in Whippy.
Trigger
Instant
Try It
Conversation Created
Triggers when a new conversation is created in Whippy.
Trigger
Instant
Try It
Link Click
Triggers when a link is clicked in a campaign.
Trigger
Instant
Try It
Message Template Deleted
Triggers when a message template is deleted in Whippy.
Trigger
Instant
Try It
Message Updated
Triggers when a message is updated in Whippy.
Trigger
Instant
Try It
New Custom Object Deleted
Triggers when a new custom object is deleted in Whippy.
Trigger
Instant
Try It
New Custom Object Record Deleted
Triggers when a new custom object record is deleted in Whippy.
Trigger
Instant
Try It
New Custom Object Updated
Triggers when a new custom object is updated in Whippy.
Trigger
Instant
Try It
New Custom Property Deleted
Triggers when a new custom property is deleted in Whippy.
Trigger
Instant
Try It
New Custom Property Value Created
Triggers when a new custom property value is created in Whippy.
Trigger
Instant
Try It
New Custom Property Value Updated
Triggers when a new custom property value is updated in Whippy.
Trigger
Instant
Try It
New Message Sent
Triggers when a new message is sent in Whippy.
Trigger
Instant
Try It
New Sequence Run Updated
Triggers when a sequence run is updated in Whippy.
Trigger
Instant
Try It
New Step Contact Updated
Triggers when a step contact is updated in Whippy.
Trigger
Instant
Try It
Sequence Updated
Triggers when a sequence is updated in Whippy.
Trigger
Instant
Try It
- ID
  Required
- Step ID
- From
  Required
- To - Array of objects (Email, Name, Phone)
  Required
Action
Write
- Phone
- Email
- Zap Identifier
- Opt_in_to
- Opt_in_to_all_channels
Action
Write
- Attachments
- Body
- From
  Required
- To - Array of objects (Email, Name, Phone)
  Required
- Opt_in_to
- Opt_in_to_all_channels
Action
Write
- Attachments
- Body
- From
  Required
- To - Array of objects (Email, Name, Phone)
  Required
- Opt_in_to
- Opt_in_to_all_channels
Action
Write
- ID
  Required
- Email
- Zap Identifier
- Phone
Action
Write
- ID
  Required
Action
Search
- Limit
- Offset
Action
Search
- Limit
- Offset
- Zap Identifier
- Email
- Phone
- Channels - Array of objects (Channel ID, Chanel Phone Number)
- Created By
Action
Search
- Zap Identifier
- Limit
- Offset
Action
Search
- Before
- After
- Limit
- Offset
Action
Search
- Limit
- Offset
- Title
Action
Search
- ID
  Required
Action
Search

Learn how to automate Slack on the Zapier blog

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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About Whippy

Whippy is a shared SMS inbox for teams. With Whippy you can convert leads on your website. Qualify them via SMS with your team and gather feedback and reviews from customers.

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