Shopify + Sinch

Send new Shopify customers messages via Sinch

Want to send out a personalized welcome SMS or RCS message to your new Shopify customer, but don't have the time to do it manually? Using this Zap, you can automatically deliver a personalized SMS or RCS message to your customers via Sinch after they have signed up to your Shopify site.

When this happens...
New Customer
Triggers when a new customer is added to your Shopify account.
TriggerScheduled
automatically do this!
Send a Message
Send a message via the Sinch Conversation API
ActionWrite

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Supported triggers and actions

What does this mean?

- BlogRequired
Trigger
Scheduled
Try It
- Abandoned Cart Age (Hours)Required
  How many hours old must abandoned carts be to trigger this Zap?
Trigger
Scheduled
Try It
- Payment Status
  What payment status will trigger this Zap?
- Order Status
  What order status will trigger this Zap? (Use the different trigger if you want cancelled orders!)
- Fulfillment Status
  What fulfillment status will trigger this Zap?
Trigger
Scheduled
Try It
New Order (Any Status)
Triggers when a new purchase is made (of any order status).
Trigger
Scheduled
Try It
Updated Customer
Triggers when a customer's information is updated.
Trigger
Instant
Try It

- BlogRequired
- TitleRequired
- Author NameRequired
- ContentRequired
  Supports HTML.
- Featured Image URL
- Excerpt/Summary
  Supports HTML.
- Tags
- Is Published?
  Defaults to yes.
Action
Write
- LocationRequired
- ProductRequired
- Product VariantRequired
- Adjust Quantity By
  You can use positive or negative numbers, like 4 or -3. The number you enter will be added to or subtracted from the current quantity.
- Set Quantity To
  You can use positive or negative numbers, like 4 or -3. The quantity will be set to the number you enter.
Action
Write

- TitleRequired
- Product TypeRequired
- VendorRequired
- Product Description
  Can use html elements.
- Tags
  Comma Separated list of tags.
- Published At
  The date and time when the product was published. This must be a date in the past. Defaults to the current date if left blank.
- Price
  Creates a single product variation in Shopify and assigns the price to this variation.
- Inventory Policy
  What should Shopify do when inventory is exhausted: deny sales or continue selling?
- Image URL
  URL of an image to use for this new product.
- More Image URLs
- SKU
- Is Published?
  Defaults to yes.
- Publish to Point of Sale
  Defaults to yes.
Action
Write
- CustomerRequired
  The customer to update.
- First Name
- Last Name
- Email Address
- Tags
  Setting any tags here will replace all existing tags for this customer.
- Phone Number
- Note
- Tax Exempt
  If "Yes", taxes won't be applied at checkout for this customer.
- Accepts Marketing
Action
Write
- ProductRequired
- Product VariantRequired
- Title
- Price
- Compare at Price
- SKU
Action
Write
- Product TitleRequired
Action
Search
- Name
- Email AddressRequired
- First NameRequired
- Last NameRequired
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
  E.g. "KY" or "MI"
- Country
  Country is required if the other address fields are filled.
- Zip Code
- Phone
- Tags
- Note
- Accepts Marketing
  Defaults to "no".
- Tax Exempt
  If "Yes", taxes won't be applied at checkout for this customer.
- Send E-Mail Invite
Action
Search or write
- ProductRequired
  Product to add this variant to.
- TitleRequired
- Price
- Compare at Price
- SKU
- Inventory Policy
  What should Shopify do when inventory is exhausted: deny sales or continue selling?
Action
Search or write
- AppRequired
  Choose the Conversation API App that will receive the message.
Trigger
Instant
Try It
- AppRequired
  Choose the Conversation API App that the user opts-out from.
Trigger
Instant
Try It
- AppRequired
  Choose the Conversation API App on which to opt-in the user.
Action
Write

New Customer
Triggers when a new customer is added to your Shopify account.
Trigger
Scheduled
Try It
New Cancelled Order
Triggers whenever a order is "cancelled" (with line item support).
Trigger
Scheduled
Try It
New Order
Triggers when a new purchase is made (only open orders) (with line item support).
Trigger
Scheduled
Try It
New Product
Triggers when a new product is added to your Shopify store.
Trigger
Scheduled
Try It
- Payment Status
  What payment status will trigger this Zap?
- Order Status
  What order status will trigger this Zap?
- Fulfillment Status
  What fulfillment status will trigger this Zap?
Trigger
Scheduled
Try It
- First NameRequired
- Last NameRequired
- Email AddressRequired
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
  E.g. "KY" or "MI"
- Country
  Country is required if the other address fields are filled.
- Zip Code
- Phone
- Tags
- Note
- Accepts Marketing
  Defaults to "no".
- Tax Exempt
  If "Yes", taxes won't be applied at checkout for this customer.
- Send E-Mail Invite
Action
Write
- Email
  An email for your customer.
- Product
  Only used if you select a product variant below.
- Product Variant
  Requires a Product chosen above. If you choose a variant, you can still fill in the Product Title and the Product Price to override the regular values.
- Product Quantity
- Product Title
- Product Price
- Weight in Grams
- Note
- Discount - Type
  To use this, please also enter a value in the "Discount - Amount" field.
- Discount - Amount
  The "Discount - Type" field determines how this value is used. For a fixed amount, enter 5.00 to discount $5.00. For a percentage, enter .25 to discount 25%.
- Discount - Code
  Defaults to "Custom discount". For the discount to be applied, you must also enter values for Discount Type and Amount.
- Additional Details
  Extra metadata about the order, defined as key/value pairs. For example, Favorite color: Blue.
- Tags
- Location
- Send Receipt
  Should an order confirmation be sent to the customer?
- Send Fulfillment Receipt
  Should a fulfillment confirmation be sent to the customer?
- Inventory Behaviour
  How do you want your inventory to update with this order? Default is "Bypass".
- Financial Status
- Fulfillment Status
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - State/Province/Region
- Shipping Address - Postal/Zip code
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - State/Province/Region
- Billing Address - Postal/Zip code
- Source Name
  Where the order originated.
Action
Write
- ProductRequired
  Product to add this variant to.
- TitleRequired
- Price
- Compare at Price
- SKU
- Inventory Policy
  What should Shopify do when inventory is exhausted: deny sales or continue selling?
Action
Write
- ProductRequired
- Title
- Product Type
- Vendor
- Product Description
  Can use html elements.
- Tags
  Comma Separated list of tags. Will replace existing.
- Price
  Creates a single product variation in Shopify and assigns the price to this variation.
- Images
  URL of one or more images to use for this product.
- SKU
- Is Published?
  Defaults to yes.
- Publish to Point of Sale
  Defaults to yes.
Action
Write
- Name
- Email
Action
Search
- ProductRequired
  Product to choose the variant for.
- Product Variant TitleRequired
Action
Search
- Product TitleRequired
- Product TypeRequired
- VendorRequired
- Product Description
  Can use html elements.
- Tags
  Comma Separated list of tags.
- Published At
  The date and time when the product was published. This must be a date in the past. Defaults to the current date if left blank.
- Price
  Creates a single product variation in Shopify and assigns the price to this variation.
- Inventory Policy
  What should Shopify do when inventory is exhausted: deny sales or continue selling?
- Image URL
  URL of an image to use for this new product.
- More Image URLs
- SKU
- Is Published?
  Defaults to yes.
- Publish to Point of Sale
  Defaults to yes.
Action
Search or write
- AppRequired
  Choose the Conversation API App on which to listen for callback events.
- Callback TriggersRequired
  Choose one or more callback events to respond to. Duplicates will be ignored.
Trigger
Instant
Try It
- AppRequired
  Choose the Conversation API App that the user opts-in to.
Trigger
Instant
Try It
Send a Message
Send a message via the Sinch Conversation API
Action
Write
- AppRequired
  Choose the Conversation API App on which to opt-out the user.
Action
Write

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

Learn more

Related categories

eCommerce

About Sinch

Send and receive messages over SMS, WhatsApp, Facebook, Instagram, Telegram, Viber, and more using Sinch — a single app, all the messaging channels you need!

Related categories

Social Media Accounts

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Shopify + Sinch

Send new Shopify customers messages via Sinch

New Blog Entry

BlogRequired

New Abandoned Cart

Abandoned Cart Age (Hours)Required

New Paid Order

Payment Status

Order Status

Fulfillment Status

New Order (Any Status)

Updated Customer

Create Blog Entry

BlogRequired

TitleRequired

Author NameRequired

ContentRequired

Featured Image URL

Excerpt/Summary

Tags

Is Published?

Update Inventory Quantity

LocationRequired

ProductRequired

Product VariantRequired

Adjust Quantity By

Set Quantity To

Create Product

TitleRequired

Product TypeRequired

VendorRequired

Product Description

Tags

Published At

Price

Inventory Policy

Image URL

More Image URLs

SKU

Is Published?

Publish to Point of Sale

Update Customer

CustomerRequired

First Name

Last Name

Email Address

Tags

Phone Number

Note

Tax Exempt

Accepts Marketing

Update Product Variant

ProductRequired

Product VariantRequired

Title

Price

Compare at Price

SKU

Find Product by Title

Product TitleRequired

Find or Create Customer

Name

Email AddressRequired

First NameRequired

Last NameRequired

Company Name

Street Address

Street Address Line 2

City

State

State/Province Code

Country

Zip Code

Phone

Tags

Note

Accepts Marketing

Tax Exempt

Send E-Mail Invite

Find or Create Product Variant