RingCentral + Transax

Create Transax inbound call logs from new RingCentral call records

Streamline your telecom operations with this efficient workflow. When a new call log record is detected in your RingCentral app, this automation creates an inbound call log entry in the Transax app. This ensures your call data is consistently recorded and managed across platforms, saving you time and reducing room for errors.

When this happens...
New Call Log Record
Triggers when there is a new call log record.
TriggerPolling
automatically do this!
Create Inbound Call Log
Creates an inbound call log in Transax
ActionWrite

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Supported triggers and actions

- Description
- Call Log TypeRequired
- ViewRequired
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Trigger
Polling
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Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Trigger
Instant
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- Description
- Call Log TypeRequired
- Delay By
Trigger
Polling
Try It
- Type
- StatusRequired
Trigger
Instant
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- Duration Unit
- Time Format
- Format
Trigger
Instant
Try It

- Documentation
- How do you want to specify the chat Id?Required
- TextRequired
Action
Write
- Phone NumberRequired
Action
Write

- Phone Number ToRequired
- FileRequired
- Resolution
- Send Time
- Cover Page Text
- Cover Page Type
Action
Write
- Lookup ByRequired
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
New Contact
Triggers when a contact is created.
Trigger
Instant
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New Financial Application
Triggers when a new Financial Application was created.
Trigger
Instant
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- Financial Application IDRequired
- New StatusRequired
Action
Write
- First NameRequired
- Last NameRequired
- Phone NumberRequired
- Email
Action
Write
- Phone NumberRequired
- Recording
- Transcription
- To Phone Number
Action
Write
- Application IDRequired
Action
Search

Call Ended
Triggers when a call has been ended.
Trigger
Instant
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Missed Call
Triggers when there is a new missed call.
Trigger
Instant
Try It
- Type
Trigger
Instant
Try It
New Voicemail
Triggers when there is a new incoming voicemail.
Trigger
Instant
Try It
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
- NameRequired
- Allow Join before host
- Mute Audio
- Turn off camera for participants
Action
Write
- Phone Number FromRequired
- Caller ID
- Phone Number ToRequired
- Play Prompt
Action
Write
- Type
- Phone Number FromRequired
- Phone Number ToRequired
- TextRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
Updated Contact
Triggers when a contact is updated.
Trigger
Instant
Try It
New Lead
Triggers when a new lead is inserted in the DB.
Trigger
Instant
Try It
- Phone NumberRequired
- Recording
- Transcription
- To Phone Number
Action
Write
- First NameRequired
- Last NameRequired
- Mobile PhoneRequired
- Email
- Referring Link
- Comments
- Preferred Contact Method
- Location ID
Action
Write
- Status
- Date From
- Date To
Action
Search

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Learn more

Related categories

Phone & SMS

About Transax

Transax is a tool for automotive dealerships that streamlines managing applications, leads, contacts, and automates related workflows for improved efficiency.

Related categories

eCommerce

RingCentral + Transax

Create Transax inbound call logs from new RingCentral call records

Supported triggers and actions

New Call Log Record

Do Not Disturb (DND) Presence Updated

New Call Recording

New SMS/MMS Sent

RingSense Processed Recording

Create Post

Find Contact

Send Fax

Update Contact

New Contact

New Financial Application

Change Financial Application Status

Create Lead

Create Outbound Call Log

Get Financial Application Information

Call Ended

Missed Call

New SMS/MMS Received

New Voicemail

Create Contact

Create Video Meeting

Generate Ringout Call

Send SMS/MMS

API Request (Beta)

Updated Contact

New Lead

Create Inbound Call Log

Create Lead and Conversation

Get Financial Applications

About RingCentral

Related categories

About Transax

Related categories