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1. Choose trigger event
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2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Contact Assignee Updated" from respond.io.

Add your action

An action happens after the trigger—such as "Add Line Item to Order" in Shopify.

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Zapier seamlessly connects respond.io and Shopify, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Practical ways you can use respond.io and Shopify

Streamline financial reporting process

Automation for consolidating financial data from various sources into a single report to aid in faster decision-making.

Business Owner
Automated ticket prioritization system

Implementing a workflow that automatically categorizes and prioritizes IT service requests based on predefined criteria.

IT
Automate lead nurturing email campaigns

Workflow for automating the sending of personalized emails to leads based on their position in the sales funnel.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • respond.io triggers, actions, and search
    Contact Assignee Updated

    Triggers when the assignee of a Contact is updated.

    Trigger
    Instant
    Try It
    • Contact Field Type
    Trigger
    Instant
    Try It
    • Source of the Event
    Trigger
    Instant
    Try It
  • respond.io triggers, actions, and search
    New Comment

    Triggers when a new comment is posted to a conversation.

    Trigger
    Instant
    Try It
  • respond.io triggers, actions, and search
    Contact Tag Updated

    Triggers when Tag(s) are removed or added on a Contact.

    Trigger
    Instant
    Try It
    • Source of the Event
    Trigger
    Instant
    Try It
  • respond.io triggers, actions, and search
    Contact Lifecycle Updated

    Triggers when a contact's lifecycle is updated

    Trigger
    Instant
    Try It

Learn how to automate respond.io on the Zapier blog

Learn how to automate Shopify on the Zapier blog

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About respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
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