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How Zapier works

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Select a trigger from Omnisend

A trigger is an event that starts your Zap and runs the workflow."
A trigger is the event that kicks off your automated workflow.

Setup an action from Tidio

An action is what takes place after the automation is triggered.
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Omnisend to Tidio

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Omnisend to Tidio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Connect Omnisend and Tidio to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Event Name
      Required
    • Event Time
    • Event Version
    • Event properties - basic
    • Event Properties - advanced (JSON)
    • Contact Email
    • Contact Phone
    • Contact ID
    • Contact Email Subscription Status
    • Contact Email Subscription Date
    • Contact SMS Subscription Status
    • Contact SMS Subscription Date
    • Contact First Name
    • Contact Last Name
    • Contact Birthdate
    • Contact Address
    • Contact City
    • Contact ZIP (postal) Code
    • Contact State
    • Contact Country
    • Contact Country Code
    • Contact Tags
    • Contact Custom Properties
    Action
    Write
    • Send to Zapier Node
      Required
    Trigger
    Instant
    Try It
    • Email
    • Phone Number
    • Status
    • Status Date
    • Tags
    • First Name
    • Last Name
    • Contact Creation Date
    • Country
    • Country Code
    • State
    • Address
    • City
    • Postal or Zip Code
    • Gender
    • Birthdate
    • Opt-In Date
    • Opt-In IP
    • Custom Properties
    • Send Welcome Email
    Action
    Write

Learn how to automate Omnisend on the Zapier blog

Learn how to automate Tidio on the Zapier blog

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About Omnisend
Omnisend is a marketing automation platform built for growing ecommerce businesses that have graduated their basic email marketing tools.
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