Oktopost + Zendesk
Create Zendesk tickets for new Oktopost assignments
With Oktopost, you can listen to social buzz around your brand and assign relevant conversations to the customer support team. To streamline this process, Zapier will automatically create a Zendesk ticket once there is a new assignment in Oktopost.
With Oktopost, you can listen to social buzz around your brand and assign relevant conversations to the customer support team. To streamline this process, Zapier will automatically create a Zendesk ticket once there is a new assignment in Oktopost.
- When this happens...New Assignment
Triggers when a conversation is assigned to a new user.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Native Post Sent
Triggers when a native post is added from social media
Try ItNew Assignment
Triggers when a conversation is assigned to a new user.
Try ItBoard
Try ItNew Social Conversion
Triggers when a social conversion is captured.
Try It
New Advocacy Story
Triggers when a new story is created on the advocacy board.
Try ItNew Note on Conversation
Triggers when a new note is added to a conversation.
Try ItNew Campaign
Triggers when a new campaign is created.
Try ItNew Conversation
Triggers when a new conversation is available in your inbox.
Try It
