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1. Choose trigger event

2. Choose action

1. Select the event

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Test

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Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Alert" from Mention.

Add your action

An action happens after the trigger—such as "Create Channel" in Rocket.Chat.

You’re connected!

Zapier seamlessly connects Mention and Rocket.Chat, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Mention to Rocket.Chat integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Connect Mention and Rocket.Chat to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Account
  Required
Trigger
Polling
Try It
New Source
A listing of mention sources available
Trigger
Polling
Try It
New Channel
Triggers when a new channel is created.
Trigger
Instant
Try It
- Channel
Trigger
Instant
Try It
Message Pinned Anywhere
Triggers when a message is pinned to any public channel.
Trigger
Instant
Try It
Starred Message Anywhere
Triggers when you save a message.
Trigger
Instant
Try It
Mentioned on Public Channel
Triggers when a user is mentioned on a public channel.
Trigger
Instant
Try It
- User ID
  Required
- Room ID
  Required
- Message
Action
Write
- Message
  Required
- Channel
- Alias
- Avatar
- Parse URLs
Action
Write
- Message
  Required
- Channel
- Alias
- Avatar
- Parse URLs
Action
Write
- Remind who?"
  Required
- Status
  Required
- Status message
Action
Write
- Channel name
  Required
Action
Search
- Channel name
  Required
- Alert Name
  Required
Action
Search or write

- Account
  Required
- Alert
  Required
- Source
- Type
Trigger
Polling
Try It
- Account
  Required
- Alert Name
  Required
- Included Keywords
- Required Keywords
- Excluded Keywords
- Blocked Sites
Action
Write
New Message Posted Anywhere
Triggers when a new message is posted to any public #channel.
Trigger
Instant
Try It
- Private channel
Trigger
Instant
Try It
New Private Channel
Trigger when a new private channel is created.
Trigger
Instant
Try It
New User
Triggers when a new user is created.
Trigger
Instant
Try It
- Alert Name
  Required
Action
Write
- Alert Name
  Required
- Read only
Action
Write
- Message
  Required
- User ID
  Required
- Alias
- Avatar
- Parse URL
Action
Write
- Remind who?"
  Required
- Remind when?
  Required
- Message
Action
Write
- Channel name
  Required
Action
Search
- Find user by username
  Required
Action
Search
- Channel name
  Required
- Alert Name
  Required
- Read only
Action
Search or write

About Mention

Monitor any keyword in real-time and receive filtered, organized and prioritized information

Related categories

About Rocket.Chat

Rocket.Chat is an Open Source team communication platform: features from team chat to helpdesk live-chat, video conferencing and many more.

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