Hotjar + Jira Software Cloud

Create issues in Jira Software Cloud for new Hotjar recordings

Expedite your bug fixing process by creating a new issue in Jira when a new Hotjar recording comes in. Narrow down the focus by only creating an issue when recordings contain actions like rage clicks. With the recording on hand, your team can quickly identify and resolve the issue

When this happens...
New Recording
Triggers when a new Recording is created.
TriggerInstant
automatically do this!
Create Issue
Creates a new issue.
ActionWrite

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Supported triggers and actions

What does this mean?

- Feedback WidgetRequired
  Filter by Feedback Widget ID
Trigger
Instant
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- Survey IDRequired
  Filter by Survey ID.
Trigger
Instant
Try It
- JQL
  The ORDER BY keyword is not allowed in your query. Learn more about JQL.
- Order By
Trigger
Scheduled
Try It
- Info
  This Trigger does not use one of your App Connections between Jira and Zapier. Instead, Zapier uses the fields below to connect to your Jira account and adds a Jira webhook that triggers this Zap.
- Jira Cloud SiteRequired
- Jira Email AddressRequired
  Your Jira account must have the "Administer Jira" global permission.
- Jira API TokenRequired
  You can create an API token here.
- Projects to Trigger On
  Use this field to trigger on comments in specific projects. If you leave this field empty, the Zap will trigger on comments in all projects.
Trigger
Instant
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- IssueRequired
  Make sure you map the issue key instead of the ID (e.g. TEST-123 not 12345).
- AttachmentRequired
Action
Write

- First IssueRequired
  Make sure you map the issue key instead of the ID (e.g. TEST-123 not 12345).
- Link TypeRequired
- Second IssueRequired
  Make sure you map the issue key instead of the ID (e.g. TEST-123 not 12345).
Action
Write
- ProjectRequired
Action
Write

- Api Docs Info
  API docs for Jira Software Cloud are located here https://docs.atlassian.com/jira/REST/cloud/
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write
- Summary
  If provided, find the issue with the "best match" of the summary text.
- Key
  If you already know the issue's key, enter it here and we will look up that specific issue (Example: XYZ-123).
Action
Search

New Recording
Triggers when a new Recording is created.
Trigger
Instant
Try It
- Project
- Status
  Only trigger when issues are first moved to this status eg. Done.
Trigger
Scheduled
Try It
- Project
- Status
  Only trigger when issues with a particular status are updated eg. In progress.
Trigger
Scheduled
Try It
- Info
  This Trigger does not use one of your App Connections between Jira and Zapier. Instead, Zapier uses the fields below to connect to your Jira account and adds a Jira webhook that triggers this Zap.
- Jira Cloud SiteRequired
- Jira Email AddressRequired
  Your Jira account must have the "Administer Jira" global permission.
- Jira API TokenRequired
  You can create an API token here.
- Projects to Trigger On
  Use this field to trigger on updated comments in specific projects. If you leave this field empty, the Zap will trigger on updated comments in all projects.
Trigger
Instant
Try It
- IssueRequired
  Make sure you map the issue key instead of the id (e.g. TEST-123 not 12345).
- CommentRequired
Action
Write
- IssueRequired
  Make sure you map the issue key instead of the id (e.g. TEST-123 not 12345).
- User
  Select or search for a user to watch the issue. If no user is specified, you will be assigned as the issue watcher
Action
Write
- IssueRequired
  Make sure you map the issue key instead of the id (e.g. TEST-123 not 12345). Note that if you are using a search for this, you'll need to select a similar field from the dropdown first and then map the issue over as a custom value so that the fields load first.
- Status
  We can only list available statuses for the issue given in the above field. You may have workflows in place which can prevent certain statuses from appearing here. Make sure whichever issue is specified above is in the status you expect it to be when your Zap runs.
Action
Write
- ProjectRequired
- NameRequired
  The search by name is not case sensitive and ignores any blank space.
Action
Search
- KeywordRequired
  Searches the name, email, and username fields within Jira Cloud.
Action
Search

About Hotjar

Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will.

Learn more

Related categories

Analytics

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn more

Related categories

Project Management

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Hotjar + Jira Software Cloud

Create issues in Jira Software Cloud for new Hotjar recordings

New Feedback

Feedback WidgetRequired

New Survey Response

Survey IDRequired

New Issue (Via JQL)

JQL

Order By

New Comment

Info

Jira Cloud SiteRequired

Jira Email AddressRequired

Jira API TokenRequired

Projects to Trigger On

Add Attachment to Issue

IssueRequired

AttachmentRequired

Link Issues

First IssueRequired

Link TypeRequired

Second IssueRequired

Create Issue

ProjectRequired

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Issue

Summary

Key

New Recording

New Issue

Project

Status

Updated Issue

Project

Status

Updated Comment

Info

Jira Cloud SiteRequired

Jira Email AddressRequired

Jira API TokenRequired

Projects to Trigger On

Add Comment to Issue

IssueRequired

CommentRequired

Add Watcher to Issue

IssueRequired

User

Update Issue

IssueRequired

Status

Find Component

ProjectRequired

NameRequired

Find User

KeywordRequired

About Hotjar

Related categories

About Jira Software Cloud

Related categories

Get started for free